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Demo and Site do not work properly

demo
    • 4 years, 5 months ago jricciardulli
      Participant

      Expired

      Hi,

      We are having some problem with the theme. I have install 3 times the theme and as soon i have starting manipulating the theme crash.

      The site is:

      Tapi

      Can you help me please to fix this issues.
      Thanks.

    • 4 years, 5 months ago azam
      Keymaster

      please share your wp-admin and ftp details.

    • 4 years, 5 months ago jricciardulli
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago azam
      Keymaster

      Please tell me which demo do you want to me import and
      Please check these php variables and try to make them have these values:
      memory_limit = 256M
      upload_max_size = 64M
      post_max_size = 64M
      upload_max_filesize = 64M
      max_execution_time = 300
      max_input_time = 1000

    • 4 years, 5 months ago jricciardulli
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      Please check and let me know.

      Thanks,

    • 4 years, 5 months ago jricciardulli
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago jricciardulli
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago azam
      Keymaster

      please disable first preloader from customizer. then you can edit the page and also enable it after editing from customizer.

    • 4 years, 5 months ago jricciardulli
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      Did you enable the pre-loader again?

      Thanks,

    • 4 years, 5 months ago jricciardulli
      Participant

      Expired

      Yes Azam.

      I will ask for refund. The theme has a lot of problems and your support is not help much.

      Thanks.

    • 4 years, 5 months ago Ludjon
      Keymaster

      Hi, impossible to login on your WordPress site.

      Do you run the latest version of theme and plugins? If not please update.

      Thanks

    • 4 years, 5 months ago azam
      Keymaster

      We are Already Updating their theme and I am logged-in.

      Thanks,

    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      Error has been fixed, please check and advise.

      Thanks,

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