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Demo data not working

demo
    • 3 years, 11 months ago rawzef
      Participant

      Expired

      I’ve seen this thread before in the forum but all responses are marked as private. Can you please help?

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 11 months ago Akram
      Keymaster

      Hi,

      Just let me know if you are getting any error ? Kindly just elaborate your issue so I can assist you accordingly.

      Thanks

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      Hi, thanks for your reply Akram, unfortunately no error message, just nothing happened after I press import. I followed the instructions on the documentation but didn’t really help in my case.

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      Sorry for the rush, but I’d really appreciate if you could help me with the demo import because our team is waiting to start working on this theme on the weekend, we will use the fitness demo which looks amazing btw :)

    • 3 years, 11 months ago eaburke
      Participant

      Expired

      I’m having the same problem, the imported just stops working. I’ve increased my max execution time and max memory as well but that didn’t change anything.

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      @eaburke Its seems like a common problem, cuz I checked on the forum and saw several threads about this but the solutions are private so thats why I have no clue on how to solve this :/

    • 3 years, 11 months ago eaburke
      Participant

      Expired

      I opened a new tab and went to pages in my wp dashboard and the theme is there and can be modified. We may be able to work even though the imported isn’t working.

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      In my case nothing got imported, so Im kinda lost here :s

    • 3 years, 11 months ago eaburke
      Participant

      Expired

      Darn, I hope they get back to us!

    • 3 years, 11 months ago Akram
      Keymaster

      Hi,

      Kindly make sure your server requirements are met as required by the specular theme. Then once you importing demo data send us details about the console if there is any error ?

      If there is nothing in console send me your admin login credentials as a private reply.


      @eaburke
      , kindly open your own separate ticket as multiple threads are ignored altogether.

      Thanks

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      According the documentation the minimum requierements are the following:

      PHP 5.3.0 or greater
      MySQL 5.0 or greater
      Wordpress 3.8.1+

      and yes my server meet those requirements.

      Tried to see st in the console but no errors showed, I already sent you admin login credentials in the very begining of this thread. Thanks for your help

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      Hi, please I need urgent help, I cannot wait one day per response. If is not possible to give any help I would like a refund and I just choose another template and problem solved, I just need a definitive answer or solution but not wait 24 hours for every answer.

      I understand it might be a problem with my server configuration or something like that, but also it might be something else, I double checked on the forum all resolution for the same problems are marked as private so there is not much where I can find an answer.

      Again, I need urgent help!

    • 3 years, 11 months ago Akram
      Keymaster

      Hi,

      Just imported a dummy data to check things and everything worked just fine. Where is the issue ? Here is page for you https://camarabritanica.com.ec/camarav2/home-2/

      Now you can delete this one or just install your desired one which ever suits you best. One thing is for sure there is no issue in the website and it just took less than 3 minutes for me to import data.

      Thanks

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      Hi Akram, thanks for your response.

      Could you tell me the steps you followed? I need the fitness template

      Mines were:
      Go to Specular
      Go to Import/Export
      In Import Options
      -All
      -Checked import attachments

      Backups
      -Dont import backups

      I press import, nothing happened.

    • 3 years, 11 months ago rawzef
      Participant

      Expired

      here is a link to a recording I did to show the error https://www.loom.com/share/cfe711b44f1a4b73a3a0754c32c68851

    • 3 years, 11 months ago Akram
      Keymaster
      This reply has been marked as private.
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