-
-
Hello there,
We were very excited to quickly do a shop on WP with the June theme so purchased it with no doubt. But almost in the beginning, we stuck on the point that when we start applying the “default” demo layout it doesn’t export all elements that are featured on the pages https://codeless.co/june/default/
Can you help to solve this asap. It seems like we do everything right according to documentation.
Thanks in advance and appreciate it.
Warmest regards,
Dmitry -
Dmitry,
Please share screen shot where you are facing the problem, website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .
Thanks,
-
Hi Azam,
Thanks for your quick reply.
What is the email I can use for a new user on the admin dashboard?
We’ve installed the site on WordPress.org. Is it still relevant to seek for FTP credentials?
I’m sharing screenshots where it’s visible that the layout elements weren’t exported and there is still our “old” page content and design. Only footer and header were exported… The shop layout is empty at all.
1. https://prnt.sc/vqpls6
2. https://prnt.sc/vqpmct
3. https://prnt.sc/vqpmh5Warmest regards,
Dmitry -
Dmitry,
Go Ahead Provide me Dashboard info and you can create any temporary email.
Or perhaps you can use your secondary email id.Thanks,
-
-
Hi,
Can i Reset the whole Theme and Data? Please confirm.
Your All current data will be removed? -
Hey,
Sure, feel free to do everything that’s needed in order for the website works well.
Looking forwards to hearing from you soon.
Warmest regards
-
Where did you purchased the hosting?
I am not able to install the wp reset plug-in, do you? -
-
It has some limitation, I cant install wp-reset plug-in.
can you please clean up the WP install and Re-install and provide me login credentials.Thanks,
-
You must be logged in to reply to this topic.