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Hello, I ran into issues with my Specular installation that caused my site to crash. In troubleshooting, I migrated my site to a staging domain and registered the domain there. Once I identified the issue (WPBakery was causing an internal server error), I deleted the staging site, but I don’t think I deregistered the domain. Now, I cannot register the theme on my main domain. Can the team help with this or is this something to reach out to Envato for?
Hi,
Please share your purchase code and website url using “Set as private reply”.
Thanks,
I am having same issues, how do i deregister a theme from my domain.
Hi,
Kindly open your own tickets as we don’t reply on such tickets which are not belonging to you.
Please open a new thread and share your purchase code and site domain name.
Thanks,
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