Dropdown Menu not functional

drop-down menu

- 5 years, 7 months ago dishanshah
  Participant
  
  When the item is aligned with all main menu the link is functions, however as we shift it to create a sub-menu, it changes to Mega Menu Column, and in non clickable on the front end.
- 5 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  Just go back to Appearance > Menus and uncheck the “Set as mega menu” box. Save changes again.
  
  Let us know.
  Best regards!
- 5 years, 7 months ago dishanshah
  Participant
  
  Still not working,
- 5 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  Please add some wp credentials in a private reply. So we can check this properly.
  
  Best regards!
- 5 years, 6 months ago dishanshah
  Participant
  
  This reply has been marked as private.
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  Sometimes happens that after you save changes in the menu, in Appearance > Menus, the items gat assigned as mega menu items. In such cases, just go back to menu and uncheck the “Check if you want to use this item as megamenu” box. Save again.
  
  That’s what happened to you too this time. I unchecked the “Check if you want to use this item as megamenu” and the menu is ok now. Please check your site.
  
  Best regards!
- 5 years, 6 months ago dishanshah
  Participant
  
  Thank you for your help. Works fine.
- 5 years, 6 months ago Mirela
  Participant
  
  You’re welcome :)
  
  If you like our theme and support, please leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much!
- 4 years, 11 months ago dishanshah
  Participant
  Hello Mirela,
  
  Sorry to come back on this issue, however, currently as we see the dropdown menu is functional. It was until some time ago, however currently even if the items are aligned at the backend, no changes have been made yet to the menu, still, the dropdown menu is not functional. Please help.
  
  <script src=”chrome-extension://hhojmcideegachlhfgfdhailpfhgknjm/web_accessible_resources/index.js”></script>
  
  This reply was modified 4 years, 11 months ago by dishanshah.
- 4 years, 11 months ago Akram
  Keymaster
  
  Hi,
  
  Thank you for reaching us, provide us your working admin login details so we can have a check for you.
  
  Note: Put your credentials as a private reply.
  
  Thank You
- 4 years, 11 months ago dishanshah
  Participant
  
  This reply has been marked as private.
- 4 years, 11 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly have a check now as we have fixed this for you.
  
  If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much
- 4 years, 11 months ago dishanshah
  Participant
  
  Hello Akram,
  
  We can see the dropdown, but not the menu links, the issue doesn’t seem to have resolved.
  
  Thanks.
- 4 years, 11 months ago Akram
  Keymaster
  
  Hi,
  
  I am checking once again and your menu links are working as intended. Can you please be specific and more descriptive about your issue ?
  
  Thank You
- 4 years, 10 months ago dishanshah
  Participant
  
  This is now resolved. Thank you so much
- 4 years, 10 months ago dishanshah
  Participant
  
  Will it be possible for you to check on the testimonial slider.
  it’s no on a carousel but stacked.
- 4 years, 10 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly make sure you open a separate ticket for this issue. Just to keep things in proper way as our forums assist other clients too so proper channel should be there. I hope you understand my position.
  
  Thank You
- 4 years, 10 months ago dishanshah
  Participant
  
  I am unable to open a new ticket. Could you please assist.
- 4 years, 10 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly make sure we do leave this ticket and move to proper ticket as it helps our other clients too. I hope you understand my position.
  
  Thank You

Viewing 18 reply threads

You must be logged in to reply to this topic.

Community Forums

Site Links

Useful Articles

Login