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I have successfully added social icons to the main menu in the header, but I am unable to select them to edit the links and which icons are shown.
I tried adding them to another section of the page, editing them, then moving them back, but that did not work.
Below is what I am seeing when I attempt to edit:
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Hello,
This is a strange error. Which version of the Theme are you using and please check if you have updated the Codeless builder plugin?
Keep in mind that you have to customize the theme with Codeless Builder to be able to change the social icon links.
If your problem persists please try to fill the wp credentials on your user profile so we can access the theme from the backend and identify the issue.
Let us know.
Regards!
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Hi, I think I am using version 2.5: https://prntscr.com/qnnf1n
I only purchased and downloaded the theme and wordpress last week, so I assume that I am using the latest version. Here’s a screenshot of how it looks today when I attempt to click on the social icons to edit: https://prntscr.com/qnnem1
I have added my wp credentials to my profile so you can log in and investigate.
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Hello Diandra,
I have just tried to login but is impossible with the creds that you had provided. So please check them again.
Now there are two main reasons for the problem that you are writing:
a. You don’t have edited the page with the Codeless Builder but only the customizer so you can’t edit the social header element
b. The theme is updated but not the Codeless builder plugin. So you have to delete the plugin and try to install it again from the required plugins.
If the problem persists I have to log in to find this issue.
Let me know :)
Regards!
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Hi, sorry about that. I updated the credentials and these should work now.
I have been editing with the “Codeless page builder” here: https://prntscr.com/qnrvi9
Is this not correct?
As for the builder, I am running version 2.3 and there isn’t an update available that I can see: https://prntscr.com/qnrvwl
Is this not correct?
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