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Elements dissapered after updating everything

missingshortcodewordpress
    • 3 years, 7 months ago rbraun
      Participant

      Expired

      Hey,

      i updated the Specular theme and all the plugins and afterwards some of my elements where missing. Instead i saw Shortcodes like this:

      [separator width=”60px” height=”2px” position=”center” color=”#222222″ margin_top=”-15px” margin_bottom=”24px”]

      or this

      [services_medium title=”HIDDEN CONTENT” icon_bool=”image” icon_color=”#b3b3b3″ circle_color=”#f5f5f5″ border_color=”#b3b3b3″ dynamic_content_link=”HIDDEN CONTENT” image=”1238″]HIDDEN CONTENT[/services_medium]

      The theme is registered correctly in the theme options. What is going on?

      P.S.: I do not want to share my site publicly. If the devs want the actual site then only via private message.

      Thanks!

      • This topic was modified 3 years, 7 months ago by rbraun.
    • 3 years, 7 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 years, 7 months ago rbraun
      Participant

      Expired

      This reply has been marked as private.
    • 3 years, 7 months ago azam
      Keymaster

      Hi,
      Please check and let me know,

      P.S: Clear the browser cache first
      Thanks,

    • 3 years, 7 months ago rbraun
      Participant

      Expired

      Great, thank you so much! What was the problem if i may ask?

      Thank you!

    • 3 years, 7 months ago azam
      Keymaster

      Hi,
      Glad to hear from you, the issue occurred because the plugin “Specular WPBakery Addons & Backward Compatibility” was deactivated on your site. I’ve put it on and now it’s working.

      We recommend you, please activate/update theme required plugins to prevent these types of issues.

      Thanks,

    • 3 years, 7 months ago rbraun
      Participant

      Expired

      Great, thanks for the info! :)

    • 3 years, 7 months ago azam
      Keymaster

      Welcome!

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