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Embedded Vimeo playing without sound or video controls

portfoliovideo
    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      Hi there! I have added Vimeo videos to my portfolio items using the media widget. The videos are visible and playing, but they play without sound or video controls. I have checked my Vimeo embed settings, but the controls and sound are checked there, so it cannot be the fault. Am I missing something?

    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .

      Let me check whats happening.

      Thanks,

    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago azam
      Keymaster

      Yes, Please go ahead!

    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      I have added a sample video, please have a look and let me know.

    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      I have added video in the Portfolio item named “TU Delft”

      Thanks,

    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      Hi, I’ve checked it out but the video is still playing without sound or controls. I’ve tried different browsers and cleaned my cache.

    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      Follow-up: I see now that you added a video via Custom Code down the page but that one is not showing at all

    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      Please clear your cache. I have checked on my side with three different browsers and I’m getting same view with video just above footer. If you want I can provide screenshot / video as a proof.
      Please double check on your side.

      Thanks,

    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      I checked it again and I can now see the video with sound. Thank you very much! 👍 The only downside is that the video does not scale with the mobile version. Do you have an idea for that? (Simplest solution is probably hide the video on phones?)

    • 4 years, 5 months ago azam
      Keymaster

      Hi,
      There’s no need to hide videos on mobile devices. The simplest solution is adding a style on Iframe (max-width: 100%;). This will scale video with mobile version.

      Thanks,

    • 4 years, 5 months ago Stijlbende
      Participant

      Expired

      Thanks for your help, I’ll look into that.

    • 4 years, 5 months ago azam
      Keymaster

      You’re welcome :)

      If you like our theme and support, leave us a 5 star ratings on Themeforest, it’s very important for us :)

      https://themeforest.net/downloads

      Thank You so much

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