Hello,

You can generate a valid API key in your Envato account. Login to your profile in Envato, go to Settings > API Keys > Generate API Key(screenshot). You can use this key to get automatic updates in “Envato Toolkit” or the newest plugin (recommended) “Envato Market“.

To create a token in order to use the Envato API, follow this link: https://build.envato.com/create-token/
Read this article for more help:
https://www.wpexplorer.com/envato-market-plugin-guide/

Let us know.

Best regards!

Hello,

Please make sure to have checked the “Download your purchased items” option in the rights list when you create your Token.
If this too fails, then use the Envato Toolkit plugin. Let us know.

Best regards!

Hello,

The current theme version is Tower 2.1.
Are you sure you have created correctly the Envato token? Please follow again the steps in generating a new key (follow the steps explained here) Please make sure to have the access rights checked as instructed here: https://www.wpexplorer.com/wp-content/uploads/generate-envato-api-token.jpg

You can add the same Secret API key into your “Envato Toolkit” plugin and try here too.

I can try updating it, but i need your permission for it. Are you sure you want to update theme? Did make any custom changes to it’s files directly? If you did and then update them, all those changes will be overwritten. We strongly suggest saving a copy of you current theme files before any update.

Let us know.

Best regards!

Hello,

Sorry for the late reply.
Yes, you should always keep your site’s up to date. We strongly recommend that always. But it’s no wonder that many tend to edit theme files to further customize theme code to their needs.
In such cases we recommend to save a back up of your files in order to be able to recover the changes made.

I have tried to update theme with Envato Market and it’s not possible. This does not happen on every other installation i have checked, so i assume the problem lies with the hosting provider not being able to process long file paths for download files.
Please contact with Envato regarding this. It is a service provided from them and i have confidence they will be able to give a more specific support.

Let us know.

Best regards!

Hello,

Please read this article for information on how to update Visual Composer plugin from theme.
The latest included version is vs 5.1.1.

PS: Please open a new ticket for other questions. This topic has been marked as resolved (we tend to not open resolved topics again) and your new questions are not related to the original issue. Keeping one ticket per issue, helps us to have a clean forum. Also it helps you to easily find the answer of a question in the future, just by browsing this forum.

Best regards!