Error During theme registration

Purchase Code; Activation;

- 1 year, 10 months ago [email protected]
  Participant
  
  Expired
  
  Hello, After a backup from the web we cant register the theme because it says “Code is already registered for other domain”.
  
  If anybody can help us will be great, because right now, our production site is down.
  
  Thanks in advance.
  
  Sergio.
- 1 year, 10 months ago azam
  Keymaster
  
  This reply has been marked as private.
- 1 year, 10 months ago azam
  Keymaster
  
  Sergio,
  Please share your purchase code and website url using “Set as private reply”.
  
  Thanks,
- 1 year, 10 months ago [email protected]
  Participant
  
  Expired
  
  This reply has been marked as private.
- 1 year, 10 months ago azam
  Keymaster
  
  Please try to use same purchase code and let me know.
  
  Thanks,
- 1 year, 10 months ago [email protected]
  Participant
  
  Expired
  
  This reply has been marked as private.
- 1 year, 10 months ago azam
  Keymaster
  
  welcome :)

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