error message

2.5 update error

- 5 years, 7 months ago eldelaney
  Participant
  
  <p style=”margin: 0px; font-stretch: normal; font-size: 12px; line-height: normal; font-family: Helvetica;”>The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. assets/less/shortcodes/vc_basic_grid/filter_styles/filter_filled.less, assets/less/shortcodes/vc_basic_grid/filter_styles/filter_default.less, assets/less/shortcodes/vc_basic_grid/filter_styles/filter_default_less_rounded.less, assets/less/shortcodes/vc_basic_grid/filter_styles/filter_bordered.less, assets/less/shortcodes/vc_basic_grid/filter_styles/filter_dropdown.less, assets/less/shortcodes/vc_basic_grid/vc_grid_pagination_dots.less, assets/less/shortcodes/vc_basic_grid/vc_grid_filter.less, assets/less/shortcodes/vc_basic_grid/vc_grid_gap.less, assets/less/shortcodes/vc_basic_grid/vc_grid_pagination_numbers.less, assets/less/shortcodes/vc_icon_element.less, assets/less/shortcodes/vc_section.less, assets/less/shortcodes/vc_pagination.less, assets/less/shortcodes/vc_video_widget.less, assets/less/shortcodes/vc_row.less, assets/less/shortcodes/vc_teaser_grid.less, assets/less/shortcodes/vc_image_gallery.less, assets/less/shortcodes/vc_call_to_action3.less, assets/less/shortcodes/vc_hoverbox.less, assets/less/shortcodes/vc_separator.less, assets/less/shortcodes/vc_charts.less, assets/less/shortcodes/vc_call_to_action.less, assets/less/shortcodes/vc_zoom.less, assets/less/shortcodes/vc_alert.less, assets/less/shortcodes/vc_widgetised_column.less, assets/less/shortcodes/vc_toggle.less, assets/less/shortcodes/vc_single_image.less, assets/less/shortcodes/vc_zigzag.less, assets/less/shortcodes/vc_tabs_tour_accordion.less, assets/less/shortcodes/vc_tta.less, assets/less/shortcodes/vc_button3.less, assets/less/shortcodes/vc_responsive.less</p>
- 5 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  Do you have active the child theme? What version of theme is running? What action are you performing? A theme update or other casual actions?
  Can i see a link of this?
  
  Best regards!
- 5 years, 7 months ago eldelaney
  Participant
  
  This reply has been marked as private.
- 5 years, 7 months ago eldelaney
  Participant
  
  This reply has been marked as private.
- 5 years, 7 months ago eldelaney
  Participant
  
  This reply has been marked as private.
- 5 years, 7 months ago eldelaney
  Participant
  received this emails from you but dont see in thread here
  
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”>Mirela wrote:</div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”></div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”>Hello,</div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”></div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”>Yes, i meant a link of the site. Can you please add some wp credentials? So i can login and check.</div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”></div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”>Best regards!</div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”></div>
  <div style=”font-family: -webkit-standard; caret-color: #000000; color: #000000;”>I have sent the link and my wp credentials are saved in my codeless profile</div>
  
  This reply was modified 5 years, 7 months ago by eldelaney.
- 5 years, 7 months ago Mirela
  Participant
  
  Hello,
  
  Yes, i meant a link of the site. Where are you having issues? i checked the customizer and it’s ok. See screenshot: https://ibb.co/XknGcBm
  
  Best regards!

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