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Error on Folio home page URGENT

    • 6 years, 2 months ago michaeljb
      Participant

      Hi

      I have just purchased your folio theme last week, created a simple site and made it live today. As soon as i did i am getting this message across all 4 boxes

      Please check my site for the error message

      https://pcagloballink.com/
      <div id=”wrapper” class=”” style=”box-sizing: border-box; transition: transform 0.6s cubic-bezier(0.2, 1, 0.3, 1) 0s, opacity 0.6s ease 0s;”></div>

    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      This is a server error. Please contact your host about it.

      Best regards!

    • 6 years, 2 months ago michaeljb
      Participant

      i know.. The server 500 error just happened this morning and i am looking at it now. This was not the original error that i opened a ticket for. As soon as i have fixed the server 500 error i will get back to you with regards the original error. Please keep this ticket open

    • 6 years, 2 months ago michaeljb
      Participant

      ok fixed the 500 error, please take another look at the site and you will see the image errors that i need support for please

       

      https://pcagloballink.com/

       

       

    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      Please check your database. You need to fix all links of the staged site. This is a warning for an incorrect url. The function: getimagesize() is getting this type of url: /home/premiercargopca/pcagloballink.com/wp-content/uploadshttps://pcaglobal.pecon.ca/wp-content/uploads/2018/09/hpbanner7.jpg

      Resulting in an in-existing directory. I suggest you run a plugin (example Migrate DB) to regenerate all urls in the database (like you would do if you had changed the domain).
      Or reupload images once again. Please know that this is not controlled by theme.

      Related topics: https://support.codeless.co/?topic=transferred-theme-files-from-subdomain-crashes-server-if-theme-is-activated

      Let us know.

      Best regards!

    • 6 years, 2 months ago michaeljb
      Participant

      i have re uploaded the images and still the same

    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      Please add some wp credentials in your profile data. So we can give a closer look.
      https://support.codeless.co/?ht_kb=add-private-login-credentials

      Regards!

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