Erzen Horizontal Scroll doesn’t work

Erzen Horizontal Scroll

- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  Horizontal Scroll in Erzen doesn’t work
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 8 months ago azam
  Keymaster
  
  Hi,
  Please check and advise.
  P.S: Don’t upgrade the elementor plugin.
  
  Thanks,
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  it is a new installation and therefore the elementor plugin has already been downloaded with the current version. What version does it work with?
- 3 years, 8 months ago azam
  Keymaster
  
  Hi,
  The issue occurred due to some conflict between the functionalities of elementor plugin and the remake theme. We’ll fix this issue in upcoming updates of our remake theme. For now, Erzen horizontal scroll works pretty with elementor old version so Don’t update the currently activated elementor plugin nor activate the plugin with the name (Elementor Old).
  
  Thanks,
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  i downloaded the old version of elementor and now it works but the menu that appears is the main menu and not erzen menu
- 3 years, 8 months ago azam
  Keymaster
  Hi,
  
  Please select Erzen header style for the home page from Appearance -> codeless Header/Footer/Block.
  
  Thanks,
  
  This reply was modified 3 years, 8 months ago by azam.
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  erzen header is already set for viewing on the erzen page but is not displayed
- 3 years, 8 months ago azam
  Keymaster
  
  This reply has been marked as private.
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 8 months ago azam
  Keymaster
  
  Hi,
  
  Please check and let me know
  
  Thanks,
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  the erzen menu is visible but not clickable
- 3 years, 8 months ago azam
  Keymaster
  
  Hi,
  
  Please check and let me know
  
  Thanks,
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  hi, i have a page display problem. The pages areademodigitalya.it/gracepartners/beas and areademodigitalya.it/gracepartners/consulting are not displayed as they were created. If I enter and edit with elementor I visualize them but once they have been saved to my address they are not displayed.
- 3 years, 8 months ago azam
  Keymaster
  
  Hi,
  Please check and let me know.
  
  Thanks,
- 3 years, 8 months ago maisonpapakunu
  Participant
  
  Expired
  
  Hello, I just buy and download the Remake theme to use Horizontal scroll on Erzen Page and it doesn’t work.
  
  I follow different step and it still don’t work, what can I do to fix this problem ?
  
  It’s urgent…
- 3 years, 8 months ago azam
  Keymaster
  
  Hi,
  Please share latest website url, wp-admin info and FTP info and send me using private reply.
  
  Thanks,
  - 3 years, 8 months ago maisonpapakunu
    Participant
    
    Expired
    
    This reply has been marked as private.
- 3 years, 8 months ago azam
  Keymaster
  @maisonpapakunu
  Please check and let me know
  P.S: Don’t try to upgrade the elementor plugin
  
  For next time, please open a new thread, Let’s not post a reply to others’ problems or threads.
  
  Thanks,
  
  This reply was modified 3 years, 8 months ago by azam.
- 3 years, 8 months ago maisonpapakunu
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  Expired
  
  This reply has been marked as private.
  - 3 years, 8 months ago azam
    Keymaster
    
    Hi,
    Please check and let me know. Don’t try to update the elementor plugin.
    
    Thanks,
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  for page lana is it possible to delete the pattern and put only the slide in full screen?
- 3 years, 8 months ago azam
  Keymaster
  
  @francesco
  Hi,
  
  Yes, It’s possible but it comes under customization and all changes will wipe out when you update the theme. We generally don’t recommend these types of customizations.
  
  Please advice
  Thanks,
- 3 years, 8 months ago francesco
  Participant
  
  Expired
  
  ok,
  eventually decide to do so. how does it change?
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  Hi
  
  some questions:
  
  1 – I inserted this script in the footer but now when I enter editing it is impossible to modify. <script> document.write (new Date (). GetFullYear ()); </script>
  
  2 how can I translate some terms like project on the home page or next and previous in the page http://areademodigitalya.it/gracepartners/lana-prova
  
  3 on the page http://areademodigitalya.it/gracepartners/contatti/
  from where can I remove the scrool element, the blue background in preload and insert a hover link color like the footer on the home page
  - 3 years, 7 months ago azam
    Keymaster
    
    Hi,
    1- for page lana is it possible to delete the pattern and put only the slide in full screen?
    Now the slide shows on full page.
    
    2- I inserted this script in the footer…
    Can you please tell me the path where you are inserting the script and share screenshot where you are not able to edit.
    P.S We generally don’t recommend these types of customizations.
    
    3- how can I translate some terms like project…
    This comes under customization. and we generally don’t recommend these types of customizations.
    
    4- Scroll text is now removed and blue background is changed to hover link color.
    
    Please check and advice.
    Thanks,
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  the script has been inserted as text in the footer section, and visually it works and is visible. but now it is no longer editable. the path is Appearance -> Codeless Header / Footer / Block -> Footer -> Edit with Elementor
  
  how can i send you the screen?
- 3 years, 7 months ago azam
  Keymaster
  
  Hi,
  Take a screen shot using phone or print screen button on keyboaad save it and go to imgur.com, upload image there and they will issue unique url, paste that url in this text/window. I will look.
  or you can use srecorder (google) to record the video of the screen and send me video via same platform or google drive etc…
  
  Thanks,
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  Hi,
  
  imported the demo I can’t find this page: https://remake.codeless.co/features/team/
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  found page ended up in the trash
- 3 years, 7 months ago azam
  Keymaster
  
  Great!
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  Hi,
  
  on the page http://areademodigitalya.it/gracepartners it is possible to set which slider to start, otherwise it always starts from slide 3
- 3 years, 7 months ago azam
  Keymaster
  
  Hi,
  It’s possible but it comes under customization. We generally don’t recommend customization in theme or plugin, because It may harm other functionalities also may create other problems and issues. Moreover, all the effort will go off when the theme and plugin become updated. That’s why we don’t recommend customization.
  
  Thanks,
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  ok, while in the mobile version the burger menu is displayed differently on pages http://areademodigitalya.it/gracepartners o http://areademodigitalya.it/gracepartners/digital and http://areademodigitalya.it/gracepartners/training. How do I make it display as to all as on page http://areademodigitalya.it/gracepartners/training. Thank you
  
  This reply was modified 3 years, 7 months ago by francesco.
- 3 years, 7 months ago azam
  Keymaster
  
  Hi,
  If you wanna make the hamburger menu effect the same on all pages, then it’ll also affect the header on the desktop devices. So you have to change your header completely where you wanna display the same header as on the training page.
  
  Please advice
  Thanks,
- 3 years, 7 months ago bamfordmediagroup
  Participant
  
  Expired
  
  Hi,
  
  Same as above users – horizontal scroll does not work. Please advise.
  
  Thanks,
  R
  - 3 years, 7 months ago azam
    Keymaster
    
    @bamfordmediagroup
    
    Please do not reply to other people’s threads.
    Please create a new support ticket and share your website URL, wp-admin info, and FTP info and send me there using private reply. I will assist you there.
    
    Thanks,
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  Hi,
  
  the problem is that in the preview view I see correctly (https://ibb.co/kgMxwq1) then when I enter the site the view is completely different (https://ibb.co/jrSvSrD)
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  same problem also on the pages
  
  Vertical Fullscreen
  
  Team
  
  This reply was modified 3 years, 7 months ago by francesco.
- 3 years, 7 months ago azam
  Keymaster
  
  Hi,
  Please check and let me know
  P.S: Clear your browser/device cache
  
  Thanks,
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  ok,
  
  the burger menu is displayed but not clickable on the page http://areademodigitalya.it/gracepartners/consulting
  
  another question, the links to the social networks on the page http://areademodigitalya.it/gracepartners/features/team is it possible to set them to open them in a new tab?
- 3 years, 7 months ago azam
  Keymaster
  
  Hi,
  Are you currently working on your site??
  Because if yes, it’ll make things puzzled. We request you to please, make sure that your site will completely at rest and no one working on your site end while we work on it.
  Please advice
  Thanks,
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  yes, from now on no one will work on the site until your notice
- 3 years, 7 months ago azam
  Keymaster
  
  Hi,
  For the hamburger menu, Please check and let me know. For your information, you are trying to add two different functionalities(header and template) that are not made for each other it may result in some conflict on page layout.
  
  For links to the social networks, It’s possible but it needs customization of code that we don’t recommend.
  
  Please advice
  Thanks,
- 3 years, 7 months ago francesco
  Participant
  
  Expired
  
  checked, desktop version no problem, mobile version the menu does not open correctly showing part of the page below and not making everything clickable
  - 3 years, 7 months ago azam
    Keymaster
    
    Hi,
    Please check and let me know.
    
    Thanks,

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