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Extra white ‘rows’ above/below my ‘rows’?

    • 3 years, 10 months ago nbeswick
      Participant

      Hiya

      On my website, I have extra white rows, above/below my rows.

      See e.g this page https://weareoutcome.co/innovation-ecosystem-audit/

      Directly below the header/slider image AND above the footer.

      I cannot see any settings for these white rows so cannot see how to remove them.

      Please help :-)

    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Have you checked by editing your pages ? So, you can remove that space if you noticed ?

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant

      Hi there

      I know what you mean by checking the pages, but I honestly cannot see anywhere in the admin/edit page to do this. It’s like it doesn’t exist in the admin, only on the live site.

      Any other recommendations?

      Thank you
      Nikki

    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Can you please send admin login details as a private reply so I can check that for you ?

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      I tried to login but it is asking for a token so make sure you provide me working logins.

      Thank You

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster
      This reply has been marked as private.
      • 3 years, 9 months ago nbeswick
        Participant
        This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Did not get anything from your end yet. Can you please share new user details here as a private reply ?

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Thanks, kindly have a check now and let me know ?
      Thanks again

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      I can see that there is no issue in those pages at all. But that space which you mentioned is coming from the sections, just edit your sections and set space as you want. But one thing is sure the issue you mentioned is already fixed. This is the space given to those sections which you can remove by editing those sections.

      Let me know if you need my assistance there ?

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Well, I mentioned above if you need my assistance let me know so no problem at all.

      I have gone beyond again and done this for you, kindly give it a check now ?

      If you like our support and theme don’t forget to rate us with 5 star rating on theme forest as it helps us to keep you guys going.

      Thanks in advance

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Well, don’t worry at all. I am there and fixed this one too :)

      For your information it is not bug but styled this way so I removed that too.

      Have you rated us with 5 star rating ? Don’t forget to rate our support team.

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      What do you mean by removing row ? Do you want to remove some row kindly be specific and clear along with some screenshots as if removed it may not be added again or it will not be reversible. I hope you understand so proper understanding is needed.

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Kindly send me links to screenshots here no issue at all. You can use any screenshot tool and capture your screenshots and send links me here.

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      That is not a proper email for me but you can simply use https://chrome.google.com/webstore/detail/screenshotting-full-page/pojgkmkfincpdkdgjepkmdekcahmckjp this extension to captures screenshots. Then just send me links here.

      Thank You

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Why to attach when you can just paste URL of that screenshot here.

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      There are many free tools/extensions for chrome which allows you to capture screenshot and saves to web automatically and you just copy that link and share here, That’s it. This may help you https://www.imarketingonly.com/screenshot-awesome-google-chrome/

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      But my query is again missed. I asked what you want to do with those rows ? Do you want to remove or something else ? But in your screenshots you did not mention any thing for me ? So, kindly let me know what actually you want to have ?

      Also note, this is a custom work I will be doing for you and it is beyond the scope of support. So, anything done there will be nothing extra work done on this website which falls in custom work.

      Thanks

    • 3 years, 9 months ago nbeswick
      Participant
      This reply has been marked as private.
    • 3 years, 9 months ago Akram
      Keymaster

      Hi,

      Well though it is beyond the scope of support but don’t worry I will do this free for you :)

      So, give it a check now and it is done for you :)

      If you like my support don’t forget to rate me with 5 star ratings on theme forest :)

      Thanks

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