Hi azam.

Cleared cache on Safari and still just get a blank black screen. Also tried Firefox, a browser I rarely use. 99.9% of the time I use Safari. Cleared the cache and still just get a blank black screen.

Also cleared Safari cache on iPad and iPhone – same results – blank page displayed.

FYI: Received this WP email at 2:17 PM, May, 27, 2023
2. RECEIVED THIS WP email:

Howdy!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, Folie.

First, visit your website (https://ikoncom.com/) and check for any visible issues. Next, visit the page where the error was caught (https://ikoncom.com/wp-admin/admin-ajax.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://ikoncom.com/wp-login.php?action=enter_recovery_mode&rm_token=Udyi1gcRatrB9b1CW5ozap&rm_key=21q7pLUsL1VMK9wazopNVS

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.2.2
Active theme: Folie (version 2.0)
Current plugin: (version )
PHP version 7.4.33

Error Details
=============
An error of type E_PARSE was caused in line 1368 of the file /var/www/wp-content/themes/folie/includes/codeless_functions_backend_editor.php. Error message: syntax error, unexpected ‘}’, expecting end of file

Hi AZAM,

Received your reply, “I will review all together and back to you”.

To keep you fully updated, after I forwarded the last report to you that GoDaddy was able to resolve the issue as per their description, I noticed that the text transitions were only sometimes working.

I responded already that was happy to see site up and running… mostly.

I cleared cache and tested on iMacPro desktop i n Safari, Chrome and Firefox, also on iPad and iPhone (in Safari)

The issue is inconsistent although there are some similarities.

The basic issue is the some of the text sliders on the left hand side of the display do not display:

Testing results:

DESKTOP
SAFARI: Text sliders missing #1, #3, #5 and #7 (only intro: “I’m Randy Burman…”, #2, #4 and #6 appear)
CHROME: Text sliders missing #1, #3, #4, #5 and #7(only intro: “I’m Randy Burman…”, #2, and #6 appear)
FIREFOX: Text sliders missing #1, #3, #4, #5 and #7 (only intro: “I’m Randy Burman…”, #2 and #6 appear)

IPAD
SAFARI: ALL transitions okay!

IPHONE
SAFARI: ALL transitions okay!

I reported this inconsistent display of the transitions to GoDaddy who responded:

“….checked your WordPress website ikoncom.com and was able to duplicate the issue.

This issue occurs due to text requiring a bit more time to be loaded on slides.
In order to solve this, I would kindly recommend installing a caching plugin.”

I wrote to GoDaddy to tell them I approved, and they are now going to do that.

If adding the cache fixes the issue on all browsers, and doesn’t create any new issues, we will have successfully fixed all issues.

Hello Azam.

Better – at least black screen gone. Text transitions more NOT appearing than appearing.

After clearing cache tested on iMacPro desktop in Safari and Chrome.
Also on iPad and iPhone, both in Safari and Chrome.

Only on iPhone with Safari browser did text transitions appear 100% of the time on all 8 frames.

Desktop Safari – Text transitions only appeared on HOME (H), #2 and #4
Desktop Chrome – Text transitions only appeared on H and #4

iPad Safari – Text transitions only appeared on H, #2 and #4
iPad Chrome – Text transition only appeared on H

iPhone Safari – Text transitions only appeared on ALL
iPhone Chrome – Text transition only appeared on H, #2 and #4