folie -portfolio entry mystery

folie portfolio

- 5 years, 6 months ago Derk_D
  Participant
  
  Hi, im building my website now using the folie theme. i can put my own images in the portfolio items on the homepage with the codeless builder but when i want to fill the next page ( when you click on an item) i can only edit it using the traditional WP editor. What am i doing wrong? Since im not a coder im stuck. Help!
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  In the latest theme updates the editing of custom post types has been separated from theme customization. This means:
  -From Appearance > Customize menu you can change and set up all theme options and settings (example: main color; header style; fonts styling..etc).
  -But to add/remove/edit elements in a page/post/portfolio item, you have to open the them from Pages menu/ Posts / Portfolio. Click on the Codeless Builder button to access the customizer and edit out. See screenshot: https://ibb.co/R0Hxv5Z
  
  Let us know if this is what you were referring to.
  
  Best regards!
- 5 years, 6 months ago Derk_D
  Participant
  Hi Mirela,
  
  thanks for the reply but the screenshot link is not working.
  
  Can you send it by mail?
  
  regards
  
  Derk
  
  This reply was modified 5 years, 6 months ago by Derk_D.
- 5 years, 6 months ago Derk_D
  Participant
  ok I’ve seen the screenshot but that’s not the case. i can find my way to the portfolio pages but i can’t edit them. if i click on the coddles builder button it takes me to the portfolio page but i can’t do anything there. Then i have to find the same page in the left codeless menu Portfolio items-> my page. but there i can still do nothing. to edit the content i have to click a button (content -> open editor) but than i get only code in both tabs (visual and text) i can’t do anything there because im bad at coding. Even if you were good at it you still cannot make it i think. please help im in a sort of hurry
  
  thanks
  
  This reply was modified 5 years, 6 months ago by Derk_D.
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  Please add some wp credentials in your profile. So i can check and see what is wrong.
  https://support.codeless.co/?ht_kb=add-private-login-credentials
  
  Best regards!
  - 5 years, 6 months ago Derk_D
    Participant
    
    i did. use the ftp username without the xxxx. its only two letters.
- 5 years, 6 months ago Derk_D
  Participant
  i just did.
  
  i couldn’t give mij ftp username because your site said it was too short…
  
  it is only two characters. i just replied that in your mail the rest of the info is on your server now.
  
  ok mail just bounced. than use the username without the x’s
  
  thanks
  
  This reply was modified 5 years, 6 months ago by Derk_D.
- 5 years, 6 months ago Derk_D
  Participant
  
  Anyone? as i said im in a hurry
- 5 years, 6 months ago Mirela
  Participant
  
  Hello,
  
  We are checking on this and will update you asap.
  
  Support time: please know that support working time is Monday-Friday from 9:00am-17:00pm (UCT +1). We reply according to ticket arrival time. The oldest first. Replying to your own ticket over and over will only delay it’s response time.
  We kindly ask for your patience until we can get to you. Forum response time can take up to 36 hours.
  Support Team doesn’t work on Saturday and Sunday.
  
  Best regards!
- 5 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  The issue caused by the hosting provider that don’t encode the url. Anyway you access the this url to edit the portfolio entry: https://derkdumbar.nl/derkdumbar/wp-admin/customize.php?url=http%3A%2F%2Fderkdumbar.nl%2Fderkdumbar%2F%3Fportfolio%3Da-safe-place%26clactive=1
  
  as you see i have replaced the “&” before clactive=1 with “%26”. This is the solution to edit without any problem the portfolio items with codeless builder.
  
  In the future we will launch an update to fix that issue.
  
  Regards!

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