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FolieStories demo content not working on mobile

Tower theme - header
    • 1 year, 1 month ago MidriX
      Participant

      Expired

      I’ve recently purchased the folie theme and have tried to install demo content on my new website iamvickymiddleton.com
      Unfortunately the demo content “scroll story” or “FolieStories” just won’t work when I try to view on a mobile. I just get black pages.
      I thought it might be the outdated WP bakery plugin so I purchased that also but it’s not solved my issue.
      Are you able to help
      Regards
      Stephen

    • 1 year, 1 month ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks,

    • 1 year, 1 month ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 1 year, 1 month ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year, 1 month ago MidriX
      Participant

      Expired

      Thanks for the reply.
      I can see that you’ve got it working on the mobile – many thanks.
      Can you please explain what you did so I can fix it myself in the future if I have to wipe and start again or use this theme on other websites.

      Also I’ve noticed that the mobile support on this theme is a bit limited or perhaps I’m not looking in the right place.
      I’ve got 4 social icons showing on the header when viewing on desktop. But despite my best efforts, I only see two social icons on my mobile.
      I’m not sure if its a spacing issue as I’ve been trying to hide the unused middle header column without much luck.

    • 1 year, 1 month ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year, 1 month ago MidriX
      Participant

      Expired

      I’ve followed your steps and have been able to setup the social icons as I would like.
      4x icons which show perfectly when viewing the website on a PC desktop/laptop.
      However when I view the site on a mobile device its only showing the first two.

      Have you any idea why this is the case then that would be great.
      Regards
      Stephen

    • 1 year, 1 month ago MidriX
      Participant

      Expired

      and when addition additional css for element
      .cl-h-cl_socialicon
      I am unable to get the extra icons to show.
      I thought perhaps the width on a mobile device was the issue.
      Is there a way to change the number of social icons available on a mobile device?
      Regards
      stephen

    • 1 year, 1 month ago azam
      Keymaster

      Hi,
      Kindly check and let me know.
      Thanks

    • 1 year, 1 month ago MidriX
      Participant

      Expired

      great thanks
      Can you let me know where that setting is please
      Regards

    • 1 year, 1 month ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year, 1 month ago MidriX
      Participant

      Expired

      Why is the /about page not displaying?
      I’ve created a new page and used one of the set templates. But when I open the page it looks blank.
      Regards
      Stephen

    • 1 year, 1 month ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year, 1 month ago MidriX
      Participant

      Expired

      Making good progress now with the codeless page builder thanks. I’m noticing some strange behaviour with the menu, specifically when testing on pc. I don’t notice this issue when using the site on a mobile.
      Open site
      Open menu
      Select a page
      Open menu again to select a different page
      And the menu stops working. Need to refresh the page for menu links to work again.
      Regards
      Stephen

    • 1 year, 1 month ago MidriX
      Participant

      Expired

      Just to add, even the logo (top left) linking back to the homepage doesn’t work after the initial click in the menu.
      Regards
      Stephen

    • 1 year, 1 month ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 1 year ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 1 year ago azam
      Keymaster
      This reply has been marked as private.
    • 1 year ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 1 year ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months, 3 weeks ago MidriX
      Participant

      Expired

      I’m still having numerous issues with this site.
      -Home not working and not solved
      -Inconsistent behaviour with now out of date WPBakery PageBuilder plugin

      Is there any way we can change theme to avoid these issues and go for one that includes an up-to-date version of page builder please?
      Regards
      Stephen

    • 10 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months, 3 weeks ago MidriX
      Participant

      Expired

      It was in this thread.
      Select a page and then when you try to click the logo to go back to home it wouldn’t work.
      This is just one of many issues we are having and I’ve been trying to make the site work now for months now and I’m just not happy with the theme or the reliability, despite the prompt support.

      There are many many issues with the wpbakery plugin that this theme depends on and I believe this is because it’s out of date and I’m unable to update it to fix the issues.
      Can you please suggest some alternative themes I can use (ideally single page scrolling themes) that I can transfer my license to.
      Regards
      Stephen

    • 10 months, 3 weeks ago azam
      Keymaster

      Stephen,
      No problem, if you want i can install again the demo what ever you like to have?
      with update to wp-bakery.

      Thanks,

    • 10 months, 2 weeks ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 10 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months, 1 week ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 10 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months, 1 week ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 10 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months ago MidriX
      Participant

      Expired

      Really liking the tower theme and getting the hang of wpbakery page builder. I have run into an issue with animating columns though.
      On the page
      Iamvickymiddleton.com/about
      I have five words that I’ve been trying to delay the animation for.
      I can animate the headings/text individually which works but has no delay.
      I can see the option to animate the columns they sit in and add a delay but it doesn’t appear to work.

      Ideally I would like the 5 words to appear one after another but the animation only starts once the user has scrolled to them. The header image on all the pages works lovely and scrolls into view on page load, hiding the content below. Then as the user scrolls down to the words I’d like them to appear one by one.
      Not sure if animating the columns or individual elements is the way to go of if I should try something else
      Regards
      Stephen

    • 10 months ago azam
      Keymaster
      This reply has been marked as private.
    • 10 months ago MidriX
      Participant

      Expired

      Understood. I will look to implement myself in CSS.
      Thanks
      Stephen

    • 10 months ago azam
      Keymaster
      This reply has been marked as private.
    • 4 months, 1 week ago MidriX
      Participant

      Expired

      I’ve been configuring the Tower theme and keep running into the same issue and not sure how to resolve.
      The header on desktop is transparent and looks great. But when I view on mobile, the header is white and I can’t find option to make mobile header transparent too

      Regards
      Stephen

    • 4 months, 1 week ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks

    • 4 months, 1 week ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 4 months ago azam
      Keymaster
      This reply has been marked as private.
    • 4 months ago MidriX
      Participant

      Expired

      Great thanks.
      Can you let me know how you fixed it please. Was it part of the themes configuration or some custom CSS code?
      Regards
      Stephen

    • 4 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 2 weeks ago MidriX
      Participant

      Expired

      Thanks for your help. I’ve left the same login available for you.
      I’m now having issues with a page with some embedded button within.
      Events page.
      It looks fine on pc but when viewed on phone the content is all along the left hand side.
      Can you please help tell me what I’m doing wrong or how to fix.
      Tried creating this page a bunch of times now and get same behaviour.

    • 3 months, 2 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 2 weeks ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 3 months, 2 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 2 weeks ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 3 months, 2 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 2 weeks ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 3 months, 2 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 1 week ago MidriX
      Participant

      Expired

      I’m trying to change the link text on the buttons.
      Currently on iamvickymiddleton.com we have a portfolio showing different offerings under WORK WITH ME.
      Can we change the button text from ‘view’ to ‘breathe with us’?
      Regards

    • 3 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 1 week ago MidriX
      Participant

      Expired

      I don’t think there is the capability to include screenshots in this forum anymore?

      • This reply was modified 3 months, 1 week ago by MidriX.
    • 3 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 1 week ago MidriX
      Participant

      Expired

      yes that is working now Azam Thanks.
      Can you please tell me where you configured that button content as I’m wanting to add a slightly different phrase for the one to one sessions.
      ‘Breathe with Me’ rather than Breathe with us for the private sessions, etc.
      Thanks
      Stephen

    • 3 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months, 1 week ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 3 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 2 months, 3 weeks ago MidriX
      Participant

      Expired

      Can we please get the update theme and supporting plugins on the iamvickymiddleton.com site. we are still running Version 7.7.2 of WP Bakery when there are security risks of not using the latest version of the plugins.

      Regards
      Stephen

    • 2 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 2 months, 2 weeks ago MidriX
      Participant

      Expired

      This reply has been marked as private.
    • 2 months, 2 weeks ago azam
      Keymaster
      This reply has been marked as private.
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