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Hello!
Recently I installed Signature AddOn and I encountered a problem, more precisely, it doesn’t work.
I can use the addon (I can sign) in the preview mode, but when I go to the page where the form is, the signature doesn’t work.I tested to see if there is any Theme/Plugin Conflict. I deactivated every plugin, but the problem was persisting, so I changed the theme with a preinstalled version of WordPress (Twenty Twenty) and the problem was gone.
I contacted gravity forms support and they told me that it may be a script that causes all these problems.
This is their answer: „…It is most likely a script being output incorrectly which is creating the conflict with our Signature add-on.”
Can you help me with this problem?
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Hi,
Please share screen shot where you are facing the problem, website url, wp-admin and ftp info (login/ passwords) and send using “private reply” .Thanks,
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we cant understand what problem exactly you are facing please make a short video of the problem and exactly the links of pages on which you have issues.
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Hi,
I am sending your query to Dev team and they will back to you asap.Thanks for patience.
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