Hamburger Menu Not Working

mobile menu

- 3 years, 9 months ago PWIH2O
  Participant
  
  Expired
  
  Recently we have had complaints about the hamburger menu not working and verified it’s not clickable.
  
  We disabled plugins, cleared caches, reviewed PHP settings to troubleshoot, but you still cannot click it for mobile devices.
  
  Please let us know how to best solve this issue, thanks!
  
  Home
  
  -B
- 3 years, 9 months ago PWIH2O
  Participant
  
  Expired
  
  I recently received an email with an update to slider revolution. We downloaded the latest version and refreshed the cache but the hamburger menu on mobile still doesn’t work on mobile.
- 3 years, 9 months ago Onur Uz
  Participant
  
  Expired
  
  I have the same issue
- 3 years, 9 months ago Akram
  Keymaster
  
  Hi,
  
  Can you please share your admin login credentials along with URL as a private reply so I can have a check for you ?
  
  Thanks
- 3 years, 9 months ago PWIH2O
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 9 months ago Akram
  Keymaster
  
  Hi,
  
  Kindly provide your FTP login credential as I am unable to modify code from admin side, once I update code it will be working just fine.
  
  Thanks
- 3 years, 9 months ago PWIH2O
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 9 months ago PWIH2O
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years, 8 months ago Akram
  Keymaster
  
  Hi,
  
  Thanks for the logins, well I have checked and came to know you are using an older version of theme which does not work with latest WordPress. Kindly update your theme to latest version and it will be working just fine.
  
  But note keep all your content and files backup as you are using version 1 while current stable release is 4 which means a lot has changed so in case of any loss you can revert back.
  
  Thanks

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