I have a site using the Tower theme and the dev before me made changes/added content in the theme customizer to the parent theme and not the child theme. They also never did any updates and the site was still using the old Envato WordPress Toolkit plugin that has been depreciated.
Is there a way I can swap the themes? If I try to update the theme everything gets removed from the parent theme that the previous dev setup.
Right now the site appears to have a blank white sheet covering the website. Everything is still there and clickable but nothing is displayed except a blank white page.
Any help would be much appreciated.
Sorry to hear that and I cant make sure your site content back, but i can look issue.
Please share website url, wp-admin and ftp info (login/ passwords) and send using “private reply”.
Please check and let me know.
We were able to recover your site after investing 2 hours. Please check
everything and let me know.
Yes, old and new theme has changes and you were using Tower 1.7 and Current Release is Tower 2.9.1
Normally, We dont offer that kind of support, However I already did the favor.
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