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HomePage is not loading properly on mobile devices

    • 6 years, 1 month ago loguzman
      Participant

      When i load the homepage for https://connectactivewear.com/ on any mobile device it presents several problems, as:

      Header options not working.

      Some Images wont load.

      Ps: This only happen if the page is loaded on mobile format, if i load the page on desktop and then resize to mobile, it works fine.

    • 6 years, 1 month ago Mirela
      Participant

      Hello,

      I opened your site directly from iphone/samsung S6 and it had no issues whatsoever. See screenshots:
      https://ibb.co/Fs1GDw1
      https://ibb.co/8D8TcZf

      Where are you trying this?

      Best regards!

    • 6 years, 1 month ago loguzman
      Participant

      Hello,

      that doesn’t look right, the header its supposed to look like this:

      https://ibb.co/9g3Xt6M

      and the hamburger its not working, plus after that image you sent several images are not loading:

      https://ibb.co/k4wf1ng

      https://ibb.co/84sL6q4

      in any phone i try the problem persist, ill be waiting your answer, thanks.

       

    • 6 years, 1 month ago Mirela
      Participant

      Hello,

      Yes, i see. Please add some wp credentials in your profile. So we can check closely.
      https://support.codeless.co/?ht_kb=add-private-login-credentials

      Best regards!

    • 6 years, 1 month ago loguzman
      Participant

      Done, credentials updated.

      Let me know please.

    • 6 years, 1 month ago Mirela
      Participant

      Hello,

      The AP Mega Menu plugin is the culprit. I deactivated it and the mobile header is ok. This is an unknown issue for us. The developer is working on it and we will update theme as soon as we have it fixed.

      Best regards!

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