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Image dimension

    • 11 months, 3 weeks ago pascal
      Participant

      Expired

      Hello, I updated the theme and since then, the images of the articles and the slider in portfolio are cropped, whereas before this was not the case.

      For articles, as soon as a front page image exceeds 825px in width, the image is cropped.

      This poses a problem, as the front-page image is displayed at 1100px.
      So the image is pixelated!

      In the portfolio slide, the images are cropped in a horizontal format, whereas before they were displayed in full.

      How can I correct this?

      Translated with DeepL.com (free version)

    • 11 months, 3 weeks ago azam
      Keymaster

      Hi,
      Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
      Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

      Thanks,

    • 11 months, 3 weeks ago pascal
      Participant

      Expired

      This reply has been marked as private.
    • 11 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 11 months, 3 weeks ago pascal
      Participant

      Expired

      for exemple

      Evolution coiffeur

      Croix rouge

    • 11 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 11 months, 3 weeks ago pascal
      Participant

      Expired

      I don’t get it.
      Images are cropped at 825px wide for articles. I tried to upload an image at 1100px wide and it cropped at 825.
      In media option, I don’t see where I can set this.

    • 11 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 11 months, 3 weeks ago pascal
      Participant

      Expired

      it changes absolutely nothing.
      I explained that the images were cropped when I updated the theme.
      Why did this update change the appearance of my images?

    • 11 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 11 months, 3 weeks ago pascal
      Participant

      Expired

      I try to change dimension in media option but it change nothing

    • 11 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 11 months, 1 week ago pascal
      Participant

      Expired

      Hello,
      Why did you replace my French text with English!!!!
      You think I’ve got nothing better to do than go over your nonsense?
      Do you think it’s professional?
      Even the image doesn’t fit. Can’t you see it’s all cropped?
      Your theme support really sucks

    • 11 months, 1 week ago pascal
      Participant

      Expired

      what else do you change for the images ?
      thanks

    • 11 months, 1 week ago pascal
      Participant

      Expired

      How do you do to have this dimension 1100×276 here
      https://www.cc-trifontaine.com/category/agenda/
      https://www.cc-trifontaine.com/wp-content/uploads/2024/07/10-1100×276.jpg ?

      Thanks

    • 11 months, 1 week ago azam
      Keymaster

      Hi,
      As for the language if you are talking about the admin side language, We need to change it into english in order to understand the options.
      We have not touched anything other then the images setting which I have also discussed with you earlier.
      Thanks

    • 11 months, 1 week ago pascal
      Participant

      Expired

      the text of an article was in English instead of French.
      I put the same media option settings on my other site and it doesn’t work the same for images.

    • 11 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
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