Images are not able to update/edit

image issues images are not editable

- 6 years, 7 months ago ajithum1
  Participant
  
  Expired
  Hello, when i logged in today, I have noticed that none of the images are not editable. Usually when we click the image, left hand side we get provision to change or update image. Now only Video properties are coming. Need your help. It is critical for me to get a solution immediately.
  
  This topic was modified 6 years, 7 months ago by ajithum1. Reason: text error
- 6 years, 7 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you provide to us your WordPress online link and creds so we can investigate your issue and come with a solution.
  
  For doing that you can write down the details in your profile.
  
  Regards!
- 6 years, 6 months ago ajithum1
  Participant
  
  Expired
  
  This reply has been marked as private.
- 6 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  I have just checked your theme version : “Your current theme version: 1.1.1”. You have to update the theme and the plugins the latest version: 1.2.1
  
  The update will resolve your issue.
  
  Please checkout this article: https://codeless.co/update-wordpress-themes-and-included-plugins/
  
  Let us know.
  
  Best Regards!
- 6 years, 6 months ago ajithum1
  Participant
  
  Expired
  
  Dear Ruco,
  
  In my wordpress codeless page it is showing “You have the latest version installed” (1.1.1). I am not able to locate the theme update (as you mentioned 1.2.1) action button. Will it possible for you to update the same?
- 6 years, 6 months ago ajithum1
  Participant
  
  Expired
  
  Request you to check this image – https://teamleasedigital.com/wp-content/uploads/2018/11/screen-1.jpg
- 6 years, 6 months ago Ruco
  Keymaster
  
  Ok, i will make the update for you through the ftp details you have provided.
- 6 years, 6 months ago ajithum1
  Participant
  
  Expired
  
  Thank you Ruco…
- 6 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  Please can you check again your ftp creds because i can’t login.
  
  Let us know.
  
  Regards!
- 6 years, 6 months ago ajithum1
  Participant
  
  Expired
  
  Ruco,
  
  Shared details are correct. We tried now its working!
- 6 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  I have just updated the theme and the plugin. Everything looks ok.
  
  Let us know.
  
  Regards!
- 6 years, 6 months ago ajithum1
  Participant
  
  Expired
  
  Hi Ruco,
  
  Thank you so much… it is working now.
  
  Thanks & Regards
- 6 years, 6 months ago Manish Khemka
  Participant
  
  Hi Ruco
  
  i have the same issues, can I share the FTP details with you so that you can update our site to the latest version of Codeless
  
  regards
- 6 years, 6 months ago Ruco
  Keymaster
  
  Hello,
  
  Yes, share them.
  
  Regards!

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