Ever since updating Specular and Visual Composer, any time I add an image to a page using the Visual Composer interface, the image disappears from view in mobile browsers, particularly iOS-based devices. The images are visible on Desktop and Laptop computers, but not on mobile phones and tablets.
In fact, when using a phone/tablet, the page loads the image for a split second, and then the images disappears completely.
Hello,
I logged in to your site and i saw no problem in displaying the images on smaller screens. Can you send us a link or screenshot of the problem you are having?
I also noticed that you have installed the Visual Composer Extensions All In One plugin. This plugin conflicts with the images display on smaller screens, so the issue that you are having may be due to this. Please deactivate the plugin and see if the problem still persist. You have also an old version of theme. Update specular to its latest version 2.0. This version is compatible with the latest version of Visual Composer.
Let us know.
Best regards!
Hello,
We checked the page in responsive and the images looked fine. This is your page after loading (https://www.clipular.com/c/6211746284437504.png?k=KOHKBeob3cJu0Ot9bSOquRJEgGc).
It doesn’t seems like the logo disappears. Anyway, let us know if the issue persist even after the theme update.
Best regards!
Thanks for looking into this for me. I’m not sure why the images were appearing and staying for you. For everyone in my office, the images were disappearing when viewed on mobile devices (both iOS and Android). However, I updated the theme, and the images stopped disappearing. Everything is in order now.
Thanks for your help. Lesson learned; keep theme up to date.
