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In stock issue

in stock
    • 4 years, 3 months ago fabryshock
      Participant

      Expired

      Hello everybody,
      I have a problem with the June theme.
      The ‘in stock’ label on the front page does not work.
      Here is an example:
      in the backend it is seen correctly (on backorder)
      https://prnt.sc/125gsil
      while in the front tend it is seen ‘in stock’ :
      https://prnt.sc/125gw0s
      can you explain how I can solve the problem?
      Many thx

      • This topic was modified 4 years, 3 months ago by fabryshock.
    • 4 years, 3 months ago azam
      Keymaster

      Hi,
      Please share website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”.

      Thanks,

    • 4 years, 3 months ago fabryshock
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 3 months ago azam
      Keymaster
      This reply has been marked as private.
    • 4 years, 3 months ago fabryshock
      Participant

      Expired

      This reply has been marked as private.
    • 4 years, 3 months ago azam
      Keymaster

      Hi,
      The ‘in stock’ label is working pretty fine. Its working depends upon the woocommerece options you selected from back-end. e.g If your product is on back-order with “Allow, But notify customer then in-stock label will display and in addition there will be a notification “Available on Backorders”.
      https://prnt.sc/128h6kk
      If your product is on back-order with “Do Not Allow” then out-of-stock label will display.
      https://prnt.sc/128hoji

      Please advise.
      Thanks,

    • 4 years, 3 months ago fabryshock
      Participant

      Expired

      hi, thx for the reply.
      it is possible to have ‘out of stock’ also for the options “Allow” and “Allow, But notify customer”?
      because so it is a mistake. you can order the product but it is not available, so ‘in stock’ label is wrong.

      • This reply was modified 4 years, 3 months ago by fabryshock.
      • 4 years, 3 months ago azam
        Keymaster

        Hi,
        This comes under third-party plugin customization, however the “in-stock” label is working fine as with WooCommerce by default setting:

        1- Allow backorders? to Allow will allow the product to be purchased even if the Stock Quantity is 0 or less. If the stock quantity is 1 or more – the product page will say “In stock”.

        2- If Allow Backorder is set to Allow, but notify customer – Available on backorder message will be displayed on the product page if the Stock Quantity is 0 or less (-1, -2..).

        3- If Allow Backorder is set to “Do not Allow”, Out of stock message will appear.

        Thanks,

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