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Hello,
I recently purchased this theme for my WordPress website through themeforest.
From the themeforest account, I downloaded “installable wordpress files only” and then when I try to upload the .zip into my WordPress (Appearance > Themes > Add New > Upload)
I get this error message: Are you sure you want to do this? Please try again.
Clicking “Please try again” takes me back to the upload screen on WordPress.
So, there seems to be a problem with the file. Please help!
Thanks,
Ankush
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I already have the website live with another theme. So, I am trying to replace the theme with specular.
Ankush
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Hello,
Please unzip the file you downloaded and find the theme folder inside. Upload this folder directly into your wp-content/themes folder via ftp or zip it and upload it from your Appearance > Themes > Add New theme, in wordpress.
Let us know if you need help.Best regards!
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Hello,
<span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>I recently purchased the specular theme but something seems doesn’t work correctly.</span>
<span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”> </span><span style=”color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif;”><span style=”font-size: 14px;”>From the themeforest account, I downloaded “installable wordpress files only”, the file downloaded wasn’t in .zip format so I ziped it.</span></span>
<p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>When I try to upload the .zip into my WordPress (Appearance > Themes > Add New > Upload)</p>
<p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>I get this error message: “Are you sure you want to do this? Please try again”.</p>
<p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>Clicking “Please try again” takes me back to the upload screen on WordPress.</p>
<p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>Then I try to upload the theme via FTP (filezilla), and during the upload I get a timeout message. At the end of the upload the theme is installed but doesn’t work correctly.</p>
<p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px;”>So, there seems to be a problem with the file. Please help!</p> -
<p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>Hello,</span></p>
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<![endif]–> <!–StartFragment–> <!–EndFragment–><p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>I send again the previous massage because it seems there was some trouble.</span></p>
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<p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>I recently purchased the specular theme but something seems doesn’t work correctly.</span></p>
<p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>From the themeforest account, I downloaded “installable wordpress files only”, the file downloaded wasn’t in .zip format so I ziped it.</span></p>
<p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>When I try to upload the .zip into my WordPress (Appearance > Themes > Add New > Upload) I get this error message: “Are you sure you want to do this? Please try again”. Clicking “Please try again” takes me back to the upload screen on WordPress.</span></p>
<p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>Then I try to upload the theme via FTP (filezilla), and during the upload I get a timeout message. At the end of the upload the theme is installed but doesn’t work correctly.</span></p>
<p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>I downloaded several times the file but nothing change.</span></p>
<p class=”MsoNormal”><span style=”font-size: 14.0pt; font-family: OpenSans; mso-bidi-font-family: OpenSans; color: #2b2e31;”>So, there seems to be a problem with the file. Please help!</span></p>
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<p class=”MsoNormal”></p> -
Hello,
@pietrofarese,
Please send us your wp and ftp credentials in a private reply. So we can give it a closer look.Best regards!
- This reply was modified 8 years, 5 months ago by Mirela.
-
-
Hello,
@pietrofaresi,
I tried to access your site with all the data you send but no one is valid. Can you please check? I see that the specular theme is installed. But to have the demo look, you must set a home page and blog in General Options, and in Settings > Reading. Then go to Appearance > Menus, and assign a menu to site.
Let us know how do you want to proceed.Best regards!
-
-
Hello,
I can’t access it yet, see screenshot.
You may need to increase memory limit and execution time limit. Read here for more instruction or ask your host to do it for you. Also make sure you have the sufficient access to themes files.Best regards!
-
Hello,
In my opinion your URL is not correct, that correct URL is https://pietrofaresenew.altervista.org/wp-admin.
I’m sorry, what do you mean with “… make sure you have the sufficient access to the files.”?
Best regards,
-
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Hello,
@gankush12,
Please make sure to have enough memory limit.
You can also try to upload theme via ftp and activate it from wordpress. But if you do not have enough memory and execution time limit, it will still pose issues. Please increase memory limit and make sure the host allows the download of images from other hosts.
You must increase the max execution time on php.ini on your host.
Set it’s value to 300 seconds (5 minutes). If you still get the error, then try increasing the value to 600. As for the memory limit, 64M should be enough. You can ask you host to do it for you.
Let us know.
@pietrofarese,
I click on the link you posted and copy-paste the username and password. Yet, i still have the same result. Also i get ‘Access Denied’ from ftp. Your host may have blocked outer IP’s to access your site. Contact your host about it.
By “sufficient access to the files” i mean that sometimes, hosts do not give full access right to files and thus the installation script, can not access all the files it needs to import data. And since i too, am having issues accessing your site, that could be the reason.
Let us know.Best regards!
-
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