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Hi,
I recently purchased Specular and installed the theme but when I import the dummy data (default theme) the progress bar stalls at 30% or I get a “Your backup or demo doesn’t contain sidebar_widgets.txt file.” error. I can see that the theme is installed but can’t see the imported content. The Specular theme is up to date to the best of my knowledge.
Can I please get some help?
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Hello,
Do not select any backup. Just select the demo theme and click ‘Import” button.
Then wait some second until the demo data are installed.
Let us know if you need further help.
Best regards!
Gave that a try but it stalls at 65%, I don’t get any error messages.
Next steps?
Thanks.
SSTEPHENSON
Did the above solution provided from support fix the problem?
I have the same issues and have been waiting days for help here on the forums. I am very frustrated with the problems with the theme and even more disappointed with support from the developer.
I was wondering if this fixed your problem before I waste more time trying it.
Thank you
Hello,
Please can you write your site credentials in a private reply, so I can check the issue?
I will import the demo data for you.
Best regards!
Hi,
I refreshed my screen and the dummy data imported, thank you for your help.
Hello,
Glad you have installed the dummy data successfully.
Let us know if you need further support.
Best regards!
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