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Good Day I did post a support ticket before and lost track my apologies however in addition to the last ticket I have an additional problem. The website is not being responsive even after choosing the responsive option. Some elements shift even when I check on screen sizes that are the same as the one I am building on. Beside this issue, it is not responsive on mobile and tablet and I am still having the issue when I try to change an option in the theme and it’s not allowing me to save.
I hope this issue can be resolved quickly as my client is growing impatient.
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Hello,
Please write down your online link on the profile fields. So we can check the issue.
Let us know.
Regards!
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Hello,
Have you used any child theme there.
For credentials i mean username and password of wordpress dashboard.
Let us know.
Regards!
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Hello,
You have installed lot of plugins that can conflict with the theme. For example you have used another menu no the one that come with the theme.
About the h1 issue on responsive i reccommend you to add this lines into style.css or custom css box and Specular > Custom Css Box
@media(max-width:480px){ .centered_col h1{ line-height:55px; } .vc_btn3.vc_btn3-size-md{ margin-bottom:72px; } }
All the buttons are custom and not the native from the theme. All this extra plugins have destroyed the original responsive styling of the theme.
Let us know.
Regards!
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Hi, Is there a way to resolve this issue because the menu I am using is to give the effect of a regional country selector so this cannot change and I have used this menu before on other themes and it never gave any problems. Also I am trying to imput the css and I am still not able to save any changes.
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Hello,
This need custom css code. Sorry, but we can’t help by styling this external plugin. Our support doesn’t include those services.
Best Regards!
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