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June not working – Site crashed

    • 3 years, 6 months ago lucaforz
      Participant

      Hello,

      I have a problem with a purchased theme – June Woocommerce

      Constantly skips the site due to a problem with the Codeless Builder plugin. I keep restoring previous backups of the site but every 2/3 days the site falls.

      I need help please, the site is https://giraudoabbigliamento.it/

      It’s urgent

    • 3 years, 6 months ago azam
      Keymaster

      Hi,
      Please share the wp-admin info and FTP info and send me using private reply.

      Thanks,

    • 3 years, 6 months ago lucaforz
      Participant
      This reply has been marked as private.
    • 3 years, 6 months ago azam
      Keymaster

      Hi,
      Please check and let me know.
      Things you need to do
      1- Don’t try to update the Kirki Customizer framework
      2- Disable Auto Updates
      3- Before Updating theme/WordPress version/theme-required plugins, always keep a backup of your site first.

      Thanks,

    • 3 years, 6 months ago lucaforz
      Participant

      OK thanks.
      So better if I don’t update?

      • 3 years, 6 months ago azam
        Keymaster

        Hi,
        Now you can update the kirki Framework plugin but before doing that update the plugin Codeless Page Builder to its latest version i.e Version: 1.1.0

        Thanks,

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