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Logo not updating

    • 4 years ago lareski
      Participant

      Expired

      Hi – updated new logo using Customiser but it’s not updating on the page.

      Using Lana as a home page template.

      Cheers.

    • 4 years ago azam
      Keymaster

      Hi,
      Please share website URL, wp-admin, and FTP info (login/ passwords) and send using “private reply”

      Thanks,

    • 4 years ago lareski
      Participant

      Expired

      This reply has been marked as private.
    • 4 years ago azam
      Keymaster

      Hi,
      It’s because the Lana template uses the text logo instead of the image logo and there’s no such option in the Lana header to add an image of Logo instead of the logo text. So, you have to add your logo text manually on the Lana page.

      Thanks,

    • 4 years ago lareski
      Participant

      Expired

      Okay, thanks.

      How do I do that?

    • 4 years ago azam
      Keymaster

      Hi,
      Edit the Lana Header with elementor > Click the pencil icon above Remake logo > Change the text of it in the sidebar.

      Thanks,

    • 4 years ago hugo
      Participant

      Expired

      Hello, in the Erzen version, I also have problems with the logo, I can’t get it to be seen in the menu. And how can I get the menu that appears in Erzen (on the left side) to be fixed for the rest of the pages? because by default in the rest of the pages it appears at the top. Thanks greetings.

    • 4 years ago azam
      Keymaster

      Hi,
      Sorry for the inconvenience, but It’s due to when we import Remake demo data, by default Remake set logo settings in templates i.e erzen, Lana, etc. These logo settings override the logo settings in the customizer, that’s why you’re facing this problem. The thing you need is to edit the header template with elementor(on which logo is not visible) and add your logo.

      Thanks,

    • 4 years ago hugo
      Participant

      Expired

      Do you mean to put my logo as an image on the page where I need it? My website is https://mooreagencydigital.com/ on the cover you can see “the image” where the logo would go down on the left. Where can I replace that image with my logo? and how can I keep the menu in that arrangement in the rest of the pages?

    • 4 years ago azam
      Keymaster

      Hi,
      No, I didn’t mean that you have to add your logo image to the page and make it look like a logo. Every header style have a pre-build logo position and features, all you need to do is
      Edit your header style with elementor in your case, Erzen header click on the blank logo image, and set your own logo image and it’s done. Your logo is ready to display on your page. You can also edit the header through “Appearance > Codeless header/footer/blocks > header-style-name(in your case erzen header)”.

      About the menu, if you wanna make Erzen menu (on the left side) arrangement in the rest of the pages all you need is to change the display rule of header style in
      “Appearance > Codeless header/footer/blocks > Edit header-style-name(in your case erzen header) > Change display rule from single erzen to entire website”.

      Please advice
      Thanks,

    • 4 years ago hugo
      Participant

      Expired

      Hi!
      Yes, with your last indications I have found the pages you were telling me without problems and I have been able to change what I needed, I have not adjusted it well yet, but I already know how to do it.

      Thank you very much for your time!

    • 4 years ago azam
      Keymaster

      Welcome!

    • 4 years ago lareski
      Participant

      Expired

      This reply has been marked as private.
    • 4 years ago lareski
      Participant

      Expired

      This reply has been marked as private.
    • 4 years ago azam
      Keymaster

      Hi,
      1) Portfolio page, please check and let me know.
      2) Text in the preloader, It comes under customization. However, you can change it through
      WP-admin Dashboard > Appearance > Theme Editor > select Main Remake Theme > js > codeless-main.js > line# 107 and line# 109
      3) Text in the slider, It also comes under customization. However, you can change it through
      WP-admin Dashboard > Plugins > Plugin Editor > select cowidget-elementor-addons > inc > widget-manager > widget > content > class-kiri-slider.php > line# 291

      Thanks,

    • 4 years ago lareski
      Participant

      Expired

      This reply has been marked as private.
      • 4 years ago azam
        Keymaster

        Hi,
        Please clear the browser cache and then check again.
        Because on my end preloader text is changed to “Nearly there.” and “Loading”

        Thanks,

    • 4 years ago lareski
      Participant

      Expired

      This reply has been marked as private.
    • 4 years ago azam
      Keymaster

      Hi,
      Can you please elaborate on the issue? A screenshot or a video will be very helpful.

      Thanks,

    • 4 years ago lareski
      Participant

      Expired

      This reply has been marked as private.
    • 4 years ago azam
      Keymaster

      Hi,
      It looks very strange that your site footer is displaying fine on our end. We’ve tested it repeatedly on different devices and on different browsers but not found this issue. It looks that it just problems on your end please follow the steps, check and let me know:
      a) Clear browser cache
      b) Change browser
      c) Change device for testing purpose
      d) If the problem remains persists then send us a recorded video with screen resolution on which you’re testing your site and having this problem.

      Thanks,

    • 4 years ago lareski
      Participant

      Expired

      This reply has been marked as private.
      • 4 years ago azam
        Keymaster

        Hi,
        Please check and let me know,

        Thanks,

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