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many issues with theme

facebook analyticsgoogle analyticsresponsive codeless slide
    • 9 years, 11 months ago alokj999
      Participant

      Expired

      Hi !

      website mohurs.com currently it is showing coming soon page. But even that has some issues

      1) I have used codeless slides but it does not work or load in mobile responsive more. this is on all pages. I have been trying to fix this but I am not getting the settings option for this.

      2) I want the logo to be on left and menu on right

      3) in Custom Tracking section I have added google analytics code & facebook audiance code I am getting RED X error on the <script>tags.

      4) contact us form emails are not working

      5) which is the latest version of Visual Composer that plugin is showing new update is available

      6) Specular Twitter Widget expands vertically and each word turns as new line. It does not look the same as in the DEFAULT Demo Footer

      Please help, the list is increasing .

      Thanks,

      aj

    • 9 years, 11 months ago alokj999
      Participant

      Expired

      This reply has been marked as private.
    • 9 years, 11 months ago Ruco
      Keymaster

      Hello,

      We are checking the issue caused by the latest visual composer and will give you a respinse and a solution very soon. Sorry for the inconvenience!

      Best regards!

    • 9 years, 11 months ago alokj999
      Participant

      Expired

       

      Thanks I have delayed the launch as of now but please revert asap.

      7) maps also looks like is not working.

    • 9 years, 11 months ago Ruco
      Keymaster

      Hello,

      We have uploaded a new theme update and fixed the issue. You will be notified shortly when it will be online. Please Install also the latest visual composer which is inucluded in the upcomming update.

      Let us know if you need further help.

      Best regards

    • 9 years, 11 months ago alokj999
      Participant

      Expired

      Hi Guys:

      I am facing tons of issues apart from the ones mentioned above. I updated the theme. I updated the VC.

      Now it says your tags are OLD and cannot be used. It shows option OPEN DESIGN OPTION button when I press on it. It says you do not have permissions.

      Pls pls help.

      Thanks,

      Alok

       

       

       

    • 9 years, 11 months ago Ruco
      Keymaster

      Hello,

      Try to change theme (activate the default wordpress theme) and click “Open Design Options”. Uncheck to disable the design options and save. Then change back to specular theme.

      Best regards!

    • 9 years, 11 months ago alokj999
      Participant

      Expired

       

      OPEN ITEMS
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>1) I have used codeless slides but it does not work or load in mobile responsive more. this is on all pages. I have been trying to fix this but I am not getting the settings option for this.</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>1.a) @Aj: you added height to the banner area but still when I do mohurs.com from iphone 6+ I see the arrows but nothing loads in banner.</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>1.b) When I click on MENU nothing happens.</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>2) I want the logo to be on left and menu on right</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>@Aj: How can I swap the positions</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>3) in Custom Tracking section I have added google analytics code & facebook audiance code I am getting RED X error on the <script>tags.</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>@Aj: GA is fixed but in FB I see RED X on <noscript> code</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>4) contact us form emails are not working — NOT WORKING STILL</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>6) Specular Twitter Widget expands vertically and each word turns as new line. It does not look the same as in the DEFAULT Demo Footer</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>7) NEW ISSUE v1.3.4 : go to mohurs.com you will see the top MENU is going above the screen & logo. So it is kind of hidden half.</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>CLOSED ISSUES</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”>5) which is the latest version of Visual Composer that plugin is showing new update is available</p>
      <p style=”box-sizing: border-box; color: #393d40; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 14px; line-height: 22px;”></p>

    • 9 years, 11 months ago alokj999
      Participant

      Expired

      OPEN ITEMS

      1) I have used codeless slides but it does not work or load in mobile responsive more. this is on all pages. I have been trying to fix this but I am not getting the settings option for this.

      1.a) @Aj: you added height to the banner area but still when I do mohurs.com from iphone 6+ I see the arrows but nothing loads in banner.

      1.b) When I click on MENU nothing happens.

      2) I want the logo to be on left and menu on right

      @Aj: How can I swap the positions

       

      3) in Custom Tracking section I have added google analytics code & facebook audiance code I am getting RED X error on the <script>tags.

       

      @Aj: GA is fixed but in FB I see RED X on <noscript> code

       

      4) contact us form emails are not working — NOT WORKING STILL

       

      6) Specular Twitter Widget expands vertically and each word turns as new line. It does not look the same as in the DEFAULT Demo Footer

      7) NEW ISSUE v1.3.4 : go to mohurs.com you will see the top MENU is going above the screen & logo. So it is kind of hidden half.

       

      CLOSED ISSUES

      5) which is the latest version of Visual Composer that plugin is showing new update is available

       

       

    • 9 years, 11 months ago Ruco
      Keymaster

      Hello,

      1. I set the slider height and it it displayed now. Always should define the height.
      The arrows aren’t showing because you have only one image in slider.

      The menu button word in iphone 6, iphone 6+, I checked it.

      2. Add this code

      @media (max-width: 979px){
      .mobile_small_menu {  
        float: right !important;
        right: 0 !important;
      }
      #logo {
        float: left !important;
      }
      }

      3. The tracking code goes inside script tags. You can’t use ‘noscript’ tag there. Try to add it at header.php.

      4. I added the captcha again at contact form 7 at it seem to work. Have you received the test email? If not, then probably you have problems with the server.

      6. In our demo ed Specualr Twitter Widget. You can added the twitter code directly on text widget. If you want the same look as our demo, then use twitter widget.

      7. Fixed it. Will include the fix on the next theme update.

      Best regards!

    • 9 years, 11 months ago alokj999
      Participant

      Expired

       

       

      OPEN ITEMS

       

      1) Mobile responsive banner does not load. iphone 6+

      1.a) @Aj: you added height to the banner area but still when I do mohurs.com from iphone 6+ no image or banner loads

      1.b) try it from iphone or other phone.When I click on MENU nothing happens, I do not see menu items. Changing browser width it is working.

      3) in Custom Tracking section I have added google analytics code & facebook audiance code I am getting RED X error on the <script>tags.

      @Aj: you commented it but, this was copy paste from facebook code ?

      6) Specular Twitter Widget expands vertically and each word turns as new line. It does not look the same as in the DEFAULT Demo Footer

      @Aj: Check the screenshot in the email.

      8) After some update VC : Title header component line is now going to 2nd line on all pages

      aj:image in email

       

      CLOSED

      2) I want the logo to be on left and menu on right

      @Aj: How can I swap the positions

      4) contact us form emails are not working — NOT WORKING STILL

      @Aj: Will check with the server hosting company

      7) NEW ISSUE v1.3.4 : go to mohurs.com you will see the top MENU is going above the screen & logo. So it is kind of hidden half.

       

       

    • 9 years, 11 months ago Ruco
      Keymaster

      Hello,

      1. I tested it on iPhone 6 and both slider and menu are working correctly.

      3. You can move to header.php only the ‘noscript’ tag code. That line is added wrong there and it causes js issues.

      6,8. I can’t see the images you sent by email. Please attach them again.

      Best regards!

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