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Hello Team,
We recently purchase theme with one year support it’s install perfectly but having some issue please resolved according to below points.
Admin Panel Details
Frontend URL : https://www.purohitsandwichusa.com/demo1. When you go to any pages for example home page there is section after welcome that is gallery if we edit this through admin panel if we change the link or do any changes then image will not appear in front-end they hide and on admin panel they show if we remove image and place again after that they will work this will happen in all the pages.
2. Menu Page (https://www.purohitsandwichusa.com/demo/menu/) If you open this page they showing blank we just open the menu page in admin panel and just update it no change will be done from my site after that the data is not displaying one more thing we add more menu in restaurant menu section so i need to display all this in menu page please resolved this.
3. We set this page as default store page (https://www.purohitsandwichusa.com/demo/online-order/) when you open this there is extra products and header showing at bottom we don’t want that we just need category on that so remove all the content after Khichdi category.
4. Please open (https://www.purohitsandwichusa.com/demo/product-category/sandwich/) category page where i can change all top content like NEED HELP? etc.
5. When you open this url (https://www.purohitsandwichusa.com/demo/product-category/sandwich/) there are two price option i just need to show only one price on that.
6. When you open this url (https://www.purohitsandwichusa.com/demo/product/alu-mutter/) is just need to show only one price on top not like this ($6-$5) also select option, quantity, add to cart all are not showing correct in designing matter please correct this.
7. I need to show same cart option in my website as below (shoppint cart icon top of side)
- This topic was modified 6 years, 1 month ago by Mirela. Reason: private data removed
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Hello,
Sorry for the late reply.
1-Are the images from the demo data? Or did you add then after the import? See some of the dummy data images links may not be recognized. That’s why it’s best to add the images again or just add your own images.2-The menu tabbed are created with Codeless Builder. You are using WP Bakery Builder in your site. That’s why this element is not showing because it’s of another composer. I added in a test page and every recipe is showing ok. See here: https://www.purohitsandwichusa.com/demo/test/
I suggest you use Codeless Builder elements for the page where the menu will be shown.3-Because you have selected this page as default shop page, the products will show up. To remove them, just assign another page as shop page in Woocommerce > Settings > Products > Shop page. Or hide the products with custom css:
.archive .inner-content.container { display: none; }
To remove the other content under the categories, i set this option to none: https://postimg.cc/bdyWg4VJ
4-I don’t see a “Need Help” in this page. Did you remove it? The content here is placed at the top because you have selected transparent header for your site. To scroll the content down for categories, add this css:
.archive #site_content { margin-top: 145px; }
Result: https://postimg.cc/KkgZczw0
5-That’s because there are two prices set up for a product. The regular one and the grille done. Which do you want to keep? Please know that this is a personal customization that requires coding. And is not included in support. Read more here.
6-Same logic regarding the two prices. As for the rest, i fixed them with very few changes in file css/codeless-woocommerce.css. Screenshot. Please check it and let me know if it’s ok.
7-Go to header and add Tools. Swipe on the shop cart. Screenshot: https://postimg.cc/SjYxGZZw
Best regards!
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I need help on doing this as well on my page please, thank you! https://www.purohitsandwichusa.com/demo/test/
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Hello Team,
Thanks for email!
But some points are pending please check my below reply.1-Are the images from the demo data? Or did you add then after the import? See some of the dummy data images links may not be recognized. That’s why it’s best to add the images again or just add your own images.
Ans : I added my images this problem occur when we add new image or update page it’ s still not resolved.2-The menu tabbed are created with Codeless Builder. You are using WP Bakery Builder in your site. That’s why this element is not showing because it’s of another composer. I added in a test page and every recipe is showing ok. See here: https://www.purohitsandwichusa.com/demo/test/
I suggest you use Codeless Builder elements for the page where the menu will be shown.
Ans : Now it’s resolved but how would i know that this will not work in wp bakery builder so you need to mention in your documentation. Now it’s working fine great!3-Because you have selected this page as default shop page, the products will show up. To remove them, just assign another page as shop page in Woocommerce > Settings > Products > Shop page. Or hide the products with custom css:
.archive .inner-content.container { display: none; }
To remove the other content under the categories, i set this option to none: https://postimg.cc/bdyWg4VJ
Ans : I checked this when i add your provided css so all my products will hide in fully website i don’t want that i just need to remove products from this page https://www.purohitsandwichusa.com/demo/online-order/.
Also we need this page as default according to your suggestion if we add different page as store page then all product also appear on different page too there so this is not a good solution for us. Or either you remove continue shopping button on checkout/order-received page or give me authority to change the url of this button.7-Go to header and add Tools. Swipe on the shop cart. Screenshot: https://postimg.cc/SjYxGZZw
Ans : There is no show cart option appear in my header builder section they show message only “Options for adding an additional element on header”.
New Point : There is issue on below page
https://www.purohitsandwichusa.com/demo/product/cheese-jam/
Default Add to cart button is looking good but when i select option then with gray color so just reverse it default should be gray when i select option then it will be colorfull. -
Hello,
1-I don’t see any problem adding images. Can you point out a link where you are trying to do this? So i can check directly.
2-We’ll make sure to add a warning line for this in the documentation in the future! Just keep in mind that for every theme, it’s used one composer at a time only.
In Picante Codeless Builder is theme’s main composer. If you want to have the look of the demos, you need to use only Codeless Builder. By accessing Customize Page & Options, you are accessing Codeless Builder and therefore all VC shortcodes will not be recognized anymore. The same goes for VC.
3-Then edit code to this:
.page-id-980 .inner-content.container { display: none; }
The page id is of the “online order” page, so the css will target only content of this particular page.
“Or either you remove continue shopping button on checkout/order-received page or give me authority to change the url of this button”
I don’t quite understand what you want to do, however this is a customization not covered from us. If you want to assign a page as shop page, then go ahead. Assign the page you want as your shop page.Changing the default shop page url or altering the checkout page, not only it’s woocommerce related, not theme’s..but is also a personal customization not supported.
Read more about our policy here: https://support.codeless.co/?page_id=4207
7-There is no show cart option appear in my header builder section they show message only “Options for adding an additional element on header”
-yes, that’s what you should do. First you add the “Tools” element. Then in the options that will unfold in the left sidebar, you will see the options i send you in the screenshot.–Add-to-cart button:
Sorry but i don’t see the issue here. I checked it, selected an options and added to cart. The button did not lose styling. See screenshot: https://postimg.cc/gXf898W4Best regards!
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Hello Team,
Thanks for your information.
All points are update please check below only two point and resolved it.
1-There is no show cart option appear in my header builder section they show message only “Options for adding an additional element on header”
-yes, that’s what you should do. First you add the “Tools” element. Then in the options that will unfold in the left sidebar, you will see the options i send you in the screenshot.
Ans : Can you please do that for me because i am not understanding what you are trying to say.2. On my menu page only ten (10) menu is displaying we have 14 menus so please show that all in below page.
https://www.purohitsandwichusa.com/demo/menu/Your provided test page is also showing only 10 menu
https://www.purohitsandwichusa.com/demo/test/Also we increase menu so take car about all menu will be shown automatically. So no need to contact you again and again.
- This reply was modified 6 years, 1 month ago by Mirela. Reason: private data
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Hello Team,
1. Its not look good i need to add all menu in once please describe how we increase 10 to 20
https://www.purohitsandwichusa.com/demo/test/2. Why double menu show in mobile please check below url for screenshot and tell me how we resolved it.
https://www.purohitsandwichusa.com/demo/screen/1.jpg
https://www.purohitsandwichusa.com/demo/screen/2.jpg3. Is there any option to add search option in below url near sorting
https://www.purohitsandwichusa.com/demo/product-category/sandwich/4. In admin panel we set on edit page responsive section (hide on phones small then 768) and it’s working fine.
https://www.purohitsandwichusa.com/demo/screen/3.pngBut we set this on (hide on tables larger then 768) its not working.
https://www.purohitsandwichusa.com/demo/screen/4.pngBoth data of smaller and larger will be displayed on desktop
https://www.purohitsandwichusa.com/demo/screen/5.jpgPlease resolved all this at once do not delay its very very delay from your side.
There are lot of problem in theme please resolved all this issue so when any new customer purchase so it not be frustrated.
- This reply was modified 6 years, 1 month ago by [email protected]. Reason: add more points
- This reply was modified 6 years, 1 month ago by [email protected].
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Hello,
Sure i can check all them. But i need to login to your site first. The password is not valid anymore (screenshot). Except for the limited number of menu items in one menu tabbed element, all other points are a result of theme configuration. So i need to check the site to edit them.
Please keep in mind that these are not technically theme issues, as you can see in the online demo, none of them is happening.
Best regards!
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Hello,
1. Fixed the number of categories (Will be fixed also on our next update of picante)
2. Fixed the Double Menu Issue on Responsive
3. I see you have resolve it
4. I have checked and seems it is working on ipads. If you want to hide it on desktops it is better to remove it.
Regards!
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Hello,
Please check it now:
1. Fixed
2. We have added a JavaScript that popup the page at the top when you click the categories.
Let us know.
Regards!
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Yes great it’s fix but not all all resolution.
When you rotate mobile then both are not working please first check at your end so we do not need to reply again and again.
1. Home page slider image is cut off
https://www.purohitsandwichusa.com/demo/screen/1.jpg2. Also when you rotate your mobile your JavaScript is not working when we click on any menu it’s not goes to top of side.
https://www.purohitsandwichusa.com/demo/menu/ -
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