Media and Post Grids not showing in browser

#media grid #masonry grid #post grid #towertheme

- 5 years, 3 months ago hellobabs
  Participant
  
  I’ve recently discovered that any grids (media or posts) I have used are now not showing in the browser. They do show in Visual Composer or when I preview a page, but once published or updated they do not show in the browser. It just has an infinite “loading” animation. For example: https://meandgrace.com/drummer-girl/ under the heading, “See More Photos”.
  
  I’m using the Tower theme.
  
  Thanks ahead of time!
- 5 years, 3 months ago Ludjon
  Keymaster
  
  Hi,
  
  A js error is generated. I need to check the back-end. Can you give me credentials?
  
  Thanks
- 5 years, 3 months ago hellobabs
  Participant
  
  This reply has been marked as private.
- 5 years, 3 months ago Ludjon
  Keymaster
  
  Hi,
  
  Can you please update the theme and WPBakery plugin? You have an old version installed.
  
  Also, with these credentials, I can’t check themes and plugins.
  
  Thanks
- 5 years, 2 months ago hellobabs
  Participant
  
  What kind of credentials do you need? I’ll work on updating the theme and WPBakery…
- 5 years, 2 months ago hellobabs
  Participant
  Updated the WPBakery and now am stuck on this:
  
  Fatal error: Uncaught Error: Call to undefined function vc_add_param() in /home/meandgra/public_html/wp-content/plugins/qube-visual-composer/elements/custom-params.php:16 Stack trace: #0 /home/meandgra/public_html/wp-content/plugins/qube-visual-composer/qube-custom.php(98): require_once() #1 /home/meandgra/public_html/wp-settings.php(360): include_once(‘/home/meandgra/…’) #2 /home/meandgra/public_html/wp-config.php(90): require_once(‘/home/meandgra/…’) #3 /home/meandgra/public_html/wp-load.php(37): require_once(‘/home/meandgra/…’) #4 /home/meandgra/public_html/wp-admin/admin.php(34): require_once(‘/home/meandgra/…’) #5 /home/meandgra/public_html/wp-admin/themes.php(10): require_once(‘/home/meandgra/…’) #6 {main} thrown in /home/meandgra/public_html/wp-content/plugins/qube-visual-composer/elements/custom-params.php on line 16
  
  There has been a critical error on your website. Please check your site admin email inbox for instructions.
  
  Learn more about debugging in WordPress.
  
  This reply was modified 5 years, 2 months ago by Ludjon.
- 5 years, 2 months ago hellobabs
  Participant
  
  I am restoring yesterday’s backup since that crashed my site… Once it’s restored I will change your credentials to administrator so you can really help. :)
- 5 years, 2 months ago Ludjon
  Keymaster
  
  The error is coming from a plugin qube-visual-composer. We don’t have any plugin with this name
  
  Please send WP credentials. Thanks
- 5 years, 2 months ago hellobabs
  Participant
  
  Sorry, I thought I had sent these:
  
  UN: techsupport
  
  PW: ^TJZY*cIYSFOJ6FDHD3b!ePR
  
  The qube-visual-composer is from a theme I used when I started my web site, but on more recent posts (like https://meandgrace.com/drummer-girl/) I used the codeless theme.
- 5 years, 2 months ago Ludjon
  Keymaster
  
  Hi,
  
  Sorry, I was not able to fix it without updating to the latest plugins.
  
  Can you please update theme and WPBakery too?
  
  Thanks
- 5 years, 2 months ago hellobabs
  Participant
  
  Updated!
  
  Again, my apologies. I kept going to Appearance > Themes to see if there was an update. Today I realized I needed to download the latest version from themeforest, upload it, and activate it as the new theme. Now the latest theme is installed and the plugins are updated.
- 5 years, 2 months ago hellobabs
  Participant
  
  And now everything works again!!!! :)
- 5 years, 2 months ago Ludjon
  Keymaster
  
  Great!!
  
  If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
  
  https://themeforest.net/downloads
  
  Thank You so much

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