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Menu issues

T
    • 5 years, 12 months ago RobGroom
      Participant

      Hi

      Since I updated the Folie theme, my site has lost the footer info. The menu titles and links are missing, the booking form is missing. I thought that it stated that the site would not change when updates take place. aaaarrrrgggghhhh

      https://sweetretreatcottage.co.uk/

      Can you please look into this as a matter of urgency.

    • 5 years, 12 months ago Ludjon
      Keymaster

      Hello,

      This is caused because you have installed the update as a new theme, so, please, remove the new theme and update directly Folie theme by using for example the Envato Market plugin or just update theย existing folder (Folie) do not create a new one.

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      yes, please share with me the credentials please, or just update the profile with credentials so they will be active everytime in your profile

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      Your host is working very slow, how did you updated the theme?

      I just fixed the menu, what’s next? let me know what you have lost, i can fix

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      They are missing because, you have installed the theme as a new folder and changed that on Appearance -> Themes, that cause the issue. Let me check if i can do something to roll-back changes

    • 5 years, 12 months ago Ludjon
      Keymaster

      Do you have a cpanel?

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      Can’t login..

      Please check if you have changed the theme folder name, it should be folie, or exactly like it was before, please check wp-content/themes folder

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      oh, yes :D i used 93 instead of g3

    • 5 years, 12 months ago Ludjon
      Keymaster

      They have lost, don’t know how you have updated the theme, you just need to update the files. Can you please let me know what’s wrong so i can re-make for you

      Let me know

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      Great :)

      What is missing in the slider?

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      i will update now for you, one moment

    • 5 years, 12 months ago Ludjon
      Keymaster

      Can you please add your envato market token on Envato market plugin?

      Thanks

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      Your site is ready :)

      Thanks

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      You don’t need to activate that…you don’t need even to buy that. Its included with theme and is custom made, so you need to use the included version 6.0.4 no the new one.

      Your server is too slow, try to fix the favicon issue, it’s loaded from a Http link and your site is https, this can cause a little of delay

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      No, you have created your site in http then changing that to https, but you need to fix some parameters to do this, first you need to update site link on database ( let me fix this for you )

      after you need a blue velvet plugin to update all links from http to https

      that’s all, let me create these for you

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      Did you changed the WP credentials?

    • 5 years, 12 months ago Ludjon
      Keymaster

      Nevermind, they are ok

    • 5 years, 12 months ago Ludjon
      Keymaster

      It looks good now :)

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 12 months ago Ludjon
      Keymaster

      It’s ok now

    • 5 years, 12 months ago RobGroom
      Participant
      This reply has been marked as private.
    • 5 years, 11 months ago Ludjon
      Keymaster

      Just tested and it works

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