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I am not sure my prior post went through so I am resending it.
I purchased both a Specular License and a WP Bakery Page Builder License. I also paid for the install. After the install was complete I need help with two items.
1. I cannot seem to find where to edit or remove the installed slider that is appearing at the top of my website. Can you please let me know where I need to go to edit that? I am a newbie so please be specfic.
2. I am missing elements in WP Bakery Page Builder. I have contacted them and they have stated that it is a theme issue – see the below email exchange with them. Can you please help me fix this? PS again I am a newbie so please be specific.
Email:
It seems your WPBakery is modified by your theme, as we also saw some element that not coming from our plugin: https://i.imgur.com/DMU8lIY.png
in this case we recommend you contacting your theme author to see whether they can bring back the single image element.
Thanks,
Your ticket (#120345) has been updated. To add additional comments, reply to this email.
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WPBakery TeamOn Thu, 21 Apr at 3:50 AM , Maryholloway5 <[email protected]> wrote:
Hi I am using WP Bakery Page Builder with a specular theme. I cannot find the element “single image” and may be missing more (?) How do I rectify this -
Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me “using private reply”.Thanks,
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Thank you for letting me know where to find the slider. I appreciate it.
A few further questions and issues:
1. The information on the missing elements does not make sense. I have 2 other specular websites and both have the single image element – so it can’t be a compatibility issue.
**Can we do a deeper dive on this?2. When I use the service circle icon block I do not seem to be getting all the icons – the icon selector shows 1/96 pages out of a total of 1816.
**Can you see why I am not seeing all the available icons?Of note is that I purchased and activated the 4K icon fonts add-on to the wp bakery page builder, however, I cannot seem to access them in the service circle icon block.
I can access them if I just add the 4k icon element block but that defeats the purpose as I want to use them in the service circle icon box and I can’t seem to duplicate that block.
**Is there any way to see the 4k icons or somehow access and add them to the service circle icon block?
Thank you for your continued help.
Mary
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I’m sorry, I’m not sure what to do with the dummy page to access what you have said.
Also in the small service circle icons, pages 77-96 are blank?
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The image on the dummy page is “media” not “single image” I wanted the single image element which would me edit the size. See https://wpbakery.com/video-academy/add-edit-image-wpbakery-page-builder-wordpress/
I’m not sure what the purpose is of you adding the small circle icon to the dummy page?
I have those, I am just missing pages 77-96 in the icons
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In addition to the above, I want to change the text size in a text block. The default is too small. The only other choices I have are to change it to a heading (h1, h2) except when I do that – I lose my paragraph spacing and can’t seem to be able to fix it.
Is there any way to edit text size in the text block?
Is there any other element that would work that would allow me to customize the text size? -
Hi,
The purpose to share the dummy page link is to demonstrate how you can add a single image or use the icons other than on the first page.– Single Image
As mentioned earlier, some of the WP-Bakery elements/widgets are disabled, and to fill the vacant space, the Codeless Specular theme added all possible widgets to replace them. The default WP-Bakery “Single Image” widget is one of them.If you wanna change/edit the size of a single image then add the single image using the “Image Gallery” widget. It provides you the functionality to change the size of the image.
– Small Services Icon
It seems that some of the icons are deprecated in the latest version of WP-Bakery as these were the icons that are rarely used. You can search for the icon that you wanna use, hopefully, you’ll find the desired one.– Change Text Size
You can change the text size of the content on the whole site through:
WP-Admin Dashboard > Specular > Typography Options > Body Font StyleYou can also change the default font size of the headings as well. This way you don’t have to change the font size of the content again and again.
For a single custom size heading, you can use the WP-Bakery “Custom Heading” widget. It allows you to change the font size of the text/heading.
Thanks,
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What Worked: (Thank You!)
Thank you I used the Image Gallery as you suggested and I was able to size it. I also used the Custom Heading as you suggested to change the size and color of the header.What Didn’t Work: (Help!)
I also went in and changed the Body Font Style Typography Option and that worked in the body style for things like the Small icon body area but NOT in individual text boxes.
Please look at the second tab “Our Services” you can see those text boxes (for example under the custom heading “what we do”) still have the smaller font (Compared with the font below in Our Process).
1. How do I change the TEXT box size in typography options or elsewhere?
2. How do I decrease the size of the Custom Header and the next row? I’ve tried to modify the padding but to no avail.Thank You Again For Your Help!
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Hi,
– Typography not working on individual text boxes
The typography changes working fine. I’ve changed the font size to “18px” and on the Services page, all textboxes/content are inheriting the same typography settings.P.S: Clear the browser cache before testing.
– Decrease the size of the Custom Header and the next row
I’m not getting what you’re actually talking about. Please share a screenshot of the element(you wanna decrease the size) and also enlist the steps you’re following.Thanks,
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The space above and below Our services, how do I decrease the white space?
https://www.dropbox.com/s/i1vvluroqfhb5hn/Screen%20Shot%202022-05-02%20at%202.47.18%20PM.png?dl=0
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Okay so next questions,
1. I added social media icons to my footer. However, they are showing up with large horizontal boxes around them that take up the column size versus just the icon. Also I want them to appear next to each other versus stacked.I can’t seem to fix this. Can you help?
2. My Contact Us Page has these portfolio pictures on them. They are not showing up when I try to edit the page. How do I remove these?
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This reply was modified 3 years ago by
maryholloway5.
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This reply was modified 3 years ago by
maryholloway5.
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This reply was modified 3 years ago by
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Hi,
– Decrease white space
The white space is styled in the core files and is not changeable without customization. However, you can decrease the white space above the “Services” heading simply by implementing a negative margin on the “Column Settings”.The same process applies to the space below the “Services” Heading.
– Social Media Icons
Use the “Specular Social” widget instead of the “Social Icons” widget in the footer.– Contact us Page
Please check and let me know.Thanks,
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I originally started with the specular social widget but it showed all social media icons. I could not figure out how to just show the ones I wanted. Can you instruct me on that?
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Hi,
You can Add/Remove the social media icons through
WP-Admin Dashboard > Specular > Social Media > Empty the fields that you don’t want > Add links to the field you want > Save Changes > Done.Thanks,
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