Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the “Set as private reply” option to ensure the security and privacy of your data.

Thanks,

i also have this issue! but can’t find a consistent rhyme or reason it doesn’t always happen. sometimes it happens in firefox, other times brave browser, other times on mobile…most times the loading animation works! is there a fix for this issue?? don’t want to send portfolio to potential employers with a broken loading animation – would love to keep it though because it’s a REALLY cool pre-loader :)

Hi,
Sir the reason might be due to network problem through which the code does not execute properly.
Thanks

Hi, i have same problem, you may help?

Hi,
Mam kindly open your own ticket and share your problem there in this way we can ensure the security of your info.
Thanks