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Hi,
I am having many customers saying that they are unable to view our website on mobile. They report the website loading to a simple white screen with nothing on it. I need this fixed ASAP. This did not occur before I switched to your theme.
Hello,
Sorry for the late reply.
The site has no problems showing up in mobile. See screenshot: https://postimg.org/image/j0erav55z/
Did you manage to fix it? Let us know how can we help you.
Best regards!
No this is not fixed. I still have many customers saying that there are several issues on mobile. Some report a white screen, some report that they are unable to select options for variable products, some report not being able to checkout. I need this fixed ASAP.
Hello,
That’s really strange. We have just tested it again from an iphone 7 and iphone 6 and there was no issue whatsoever. Please check out this screenshot:
https://postimg.org/image/ykf8yw83r/
Let us know.
Best regards!
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