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Hi,
I upload my logo in the recommended size (350x100px png, and I have tried many other sizes as well as svg) but it looks distorted. Could you please help me?
Cheers.
Susana -
Susana,
Try it bit bigger and High Quality image and let me know.Thanks,
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Hi Azam,
Thank you for your prompt reply. I tried that but the result is the same, the logo looks very horizontally distorted.
I am using Elementor, but I tried to insert the logo through the WP menu too.
Can you figure out what is happening?
Thank you. Best regards,
Susana -
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Hey Azam,
Here you can see my distorted logo in the upper left corner, and my right logo below: http://difundia.ddns.net/susanavarela.es/?page_id=36
Thank you,
Susana -
Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and send me using “Set as private reply”.Thanks,
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Hi Azam,
Everything is ok now if I see the mobile, tablet or computer versions from the Elementor editor. But if I see the computer version full-page (without widgets on the left of the screen), the logo looks less distorted, but still horizontally distorted.
Sorry for the inconveniences.
Thanks. -
On the oversite, everything appears to be fine. Could you please let me know which device you are using and which browser you are using so that I can share a screenshot of the problem?
Thanks. -
Hi Adam,
Sorry for the delay in replying.
I am using Chrome, 105.0.5195.125 version, and a 15′ inch, 2017 MacBookPro, macOS Monterey, 12.5.1 version. -
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Hi Azam
Apart from the ‘Thank you’ message :) I sent you a reply that maybe you didn’t see. I can see now that in the full computer view the logo still looks slightly horizontally distorted. Less but still distorted. The mobile and tablet versions look fine as before.
Thank you. -
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Sorry, same situation, even a bit more distorted…
Thank you. -
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Hi Azam,
Sorry to say the problem is still there. Now the logo is less distorted, though.
Thank you. -
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Hi Azam,
I have already tried uploading a logo with the recommended dimensions (350×100 px), but it also looks distorted. What I did was adding white space to the same logo. Maybe you mean designing a new logo with these proportions?
Thank you. -
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Hi Azam,
I will try that. Thank you for your help.
Best regards -
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