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Navigation not working

    • 3 months ago biginternet
      Participant

      Supported

      We have a site in development on a temporary URL at http://2.developmentservers.co.uk/qualtron/

      After updating the theme/plugins the navigation isn’t working. The links show the destination URLs when you rollover the dropdowns but they are unable to be actually clicked.

      Also in the control panel, we are getting the following message :

      Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.

      However, when you click on Open Design Options it just gives the following message:

      Sorry, you are not allowed to access this page.

    • 3 months ago azam
      Keymaster
      This reply has been marked as private.
    • 3 months ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 3 months ago azam
      Keymaster

      Hi,
      Please share the WP-Admin and FTP (username, password) using the private reply.

      Thanks,

    • 2 months, 4 weeks ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months, 4 weeks ago azam
      Keymaster

      Hi,
      Please check and let me know.

      Thanks,

    • 2 months, 4 weeks ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months, 4 weeks ago azam
      Keymaster

      Hi,
      I’m having the issue while accessing your site. Please assign me admin-level access. It’s important for diagnosing the issue.

      Thanks,

    • 2 months, 3 weeks ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 2 months, 3 weeks ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 2 months, 1 week ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months, 1 week ago azam
      Keymaster

      Sir,
      I am Sorry to hear that – Still our product is not fulfilling your requirement, See we have so many client, who running their website on this theme.

      I have sent your request to sales department. They will see it.

      Thanks,

    • 2 months, 1 week ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months, 1 week ago azam
      Keymaster

      Hi,
      Have you Generated the Refund Request?

      Please confirm.
      Thanks,

    • 2 months, 1 week ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months, 1 week ago azam
      Keymaster
      This reply has been marked as private.
    • 2 months ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 2 months ago azam
      Keymaster
      This reply has been marked as private.
    • 1 month, 4 weeks ago biginternet
      Participant

      Supported

      This reply has been marked as private.
    • 1 month, 4 weeks ago azam
      Keymaster
      This reply has been marked as private.
    • 1 month, 3 weeks ago biginternet
      Participant

      Supported

      Despite many promises we still don’t seem to have the refund, please can you again look into this urgently? Thank you

    • 1 month, 3 weeks ago azam
      Keymaster
      This reply has been marked as private.
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