<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: ‘Times New Roman’; mso-bidi-theme-font: minor-bidi;”>Hello Support, I have not gotten a response on this.  Please advise asap.  Note this was submitted through the support form and by the email below previously.</span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: ‘Times New Roman’; mso-bidi-theme-font: minor-bidi;”>Ned vanSise</span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: ‘Times New Roman’; mso-bidi-theme-font: minor-bidi;”> </span></p>
<p class=”MsoNormal”><b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif; mso-fareast-font-family: ‘Times New Roman’;”>From:</span></b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif; mso-fareast-font-family: ‘Times New Roman’;”> Ned vanSise [mailto:[email protected]]
<b>Sent:</b> Wednesday, December 7, 2016 11:52 AM
<b>To:</b> ‘Codeless Sol’ <[email protected]>
<b>Cc:</b> [email protected]
<b>Subject:</b> RE: Codeless Web “Support questions.'</span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>Correction – Issue 4 – I am seeing this error too in IE Console.</span></p>
<p class=”MsoNormal”><b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>From:</span></b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”> Ned vanSise [mailto:[email protected]]
<b>Sent:</b> Wednesday, December 7, 2016 11:44 AM
<b>To:</b> ‘Codeless Sol’ <[email protected]>
<b>Cc:</b> [email protected]
<b>Subject:</b> RE: Codeless Web “Support questions.'</span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>Sorry, previous communication were internal notes not meant to be sent.  Here is the clearer communication: </span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>The WP site with your installed theme is at:</span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>host: godaddy.com
</span><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>domain: tnyfoundation.org
</span><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>wp admin: tnyfoundation.org/wp-admin/
</span><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>wp user: samueldixon
</span><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>wp pswd: Bandit2016!</span><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”> </span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>This is not yet in production, and was first set up a few weeks ago – so you are free to test or make changes as needed.  The current version of WP, your theme and VC are all installed/updated.  There are two test pages:
</span><span lang=”EN” style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif; mso-ansi-language: EN;”>https://tnyfoundation.org/home
https://tnyfoundation.org/autism</span><span lang=”EN” style=”font-family: ‘Arial’,sans-serif; mso-ansi-language: EN;”>
</span><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>The first of these pages has Revolution Slider and was built with VC.  The second page has no slider and was also built with VC.</span></p>
<p class=”MsoNormal”><b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>Issue 1:</span></b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>  On the autism page, you will note that the heading ‘About Autism – should be h4 but is not changing. – inspecting the code, this is surrounded by an H4 tag, which has been updated in the general options but is not displaying larger (note that if I supply H4 directly in the code, as seen in the last paragraph, this works – presumably one of the VC classes is conflicting – I can investigate this further and sort out a workaround in the custom css, but it seems a compatibility issue between VC and your theme.  Is there a tutorial on prioritizing custom css?  Thoughts on a best practice or what am I missing?</span></p>
<p class=”MsoNormal”><b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>Issue 2:</span></b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>  Also on the autism page, in VC the final paragraph row starting with ‘This row is disabled in VC, but it still shows.’ – if you edit the backend, you will see that the row is disabled, but still shows.  I have tried flushing cache on server and browser side, changing browsers, etc. – but this appears not to function.  This feature is working with other themes on other sites for me – what am I missing?</span></p>
<p class=”MsoNormal”><b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>Issue 3:</span></b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>  I see in the general settings where you can reduce the size of the padding above and below rows in VC – but this does not appear to be responding.  This works with other themes but seems to not function with yours.  Thoughts?</span></p>
<p class=”MsoNormal”><b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>Issue 4:</span></b><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”> On the home page with Revolution Slider, I see in developer tools in Chrome only, under Console, the following error:
main.js?ver=1&nocache=1:3 Uncaught TypeError: Cannot read property ‘top’ of undefined at </span><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>https://tnyfoundation.org/wp-content/themes/tower/js/main.js?ver=1&nocache=1:3:47</span&gt;</p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>I have inspected and the main.js file appears to be in order, and this is the updated v1.9 of the theme – but this has not resolved the issue.  This appears to be a benign error and does not show up in other browsers – e.g. MS Edge/IE.  Thoughts? </span></p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>Thank you and please let me know, Ned </span></p>
<p class=”MsoNormal”>[email protected]</p>
<p class=”MsoNormal”><span style=”font-size: 11.0pt; font-family: ‘Calibri’,sans-serif;”>*** </span></p>