Viewing 13 reply threads
You must be logged in to reply to this topic.
Hello,
I just updated the theme to version 2.0.1 and again I have a 500 error, the page that appears is white. So I did a restoration on the old version 2.0.
I do not understand why that crashes at every update, can you tell me how to proceed?
Regards,
Emmanuel
Hello,
Please check the plugins first. If there is any inactive or needs update. Right after the update, look in the dashboard for a message like this: https://ibb.co/FJCZPB8
Let us know if you need help.
Best regards!
Hi Mirela,
I tried an update again by disabling WordFence but I still have a 500 error.
Hello,
Please always use the included version of WP Bakery. It is modified to fit theme needs and style.
Can you please enable the credentials in your profile? So i can login and check closely.
Best regards!
Hello,
Sorry for the delay.
It seems you have more than one copy of picante theme installed. Please remove the other copies and keep only the original theme files.
Let us know if the issue persists.
Best regards!
Hi Mirela
Thanks for your answer. I only have one Picante theme installed ( Picante 1, you renamed it) and the picante1- child.
Emmanuel
You must be logged in to reply to this topic.