Not able to use Vibrance at all

- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  Hi there, I just purchased Vibrance, and I followed the documentation and the online tutorial (not a lot of contents for the Vibrance theme). The tutorial says there is a chance for me to register the product with the key but never happened. The demos are there at all. Could someone contact my private to sort this issue out with me please?
  
  Many thanks,
  Fred
- 3 years ago azam
  Keymaster
  
  Hi,
  In the Codeless Vibrance theme, you generally don’t need to register the theme or any theme-required plugin. Once you activate the Codeless Vibrance theme, you can import demo data through
  WP-Admin Dashboard > Appearance > One-Click Demo import
  
  Thanks,
- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  Thanks for the reply.
  When I installed the plugin for the codeless theme editor – It stuck at the last stage.
  I have to refresh my browser to get out of that page.
  
  The plugin does appear on the list of plugins but when I activate it – it says as below
  
  “Fatal error: Cannot redeclare cl_remove_wpautop() (previously declared in /srv/htdocs/wp-content/plugins/codeless-framework/codeless-framework.php:22) in /srv/htdocs/wp-content/plugins/codeless-page-builder/include/helpers/helpers.php on line 189”
  
  I am trying to use the elementor editor to edit the page but I couldn’t even make the hero banner slide button work.
- 3 years ago azam
  Keymaster
  
  Hi,
  Please share the site URL, WP-Admin, and FTP credentials (username, password) using the private reply.
  
  Thanks,
- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years ago azam
  Keymaster
  
  Dear FredericsCooper,
  You can post the info here, For some reason, i cant access our official email.
  
  It will remain confidential, if you use option right below text area “Set as Private Reply”
  
  Once we will fix the issue, you can change your login credentials.
  
  Thanks,
- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years ago azam
  Keymaster
  
  Hi,
  I’d gone through all the pages of your site but found nothing about the error you mentioned.
  
  – Trying to Edit Page with Elementor
  Please check and let me know. All pages and hero sliders/sections are now editable with the Elementor.
  
  P.S: Clear browser cache before testing. Don’t upgrade the Elementor plugin further until we let you know.
  
  Thanks,
- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  HI, thanks for getting back to me.
  
  So I don’t need the Codeless Page Builder? there are some elements it seems I can’t edit with the Elementor editor.
  
  For example on the homepage the hero slider – I have two slides in the editor but the front end arrows do nothing and I cannot find where I can edit those?
  
  Btw, the online tutorial and most of the user manual are for the other theme you guys developed, I found it very frustrating to figure out how to use your this Vibrance theme
- 3 years ago azam
  Keymaster
  
  This reply has been marked as private.
- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years ago azam
  Keymaster
  
  Hi,
  We’ll surely look up things carefully that needs to be more enhanced and descriptive.
  
  It seems you’ve installed the “Hello Elementor” theme. Please de-activate it and activate the Codeless Vibrance theme.
  
  – Codeless Custom Header/Footer/Blocks
  
  Using Header templates is easy. Things to do:
  1- WP-Admin Dashboard > Appearance > Codeless Header/Footer/Block.
  2- Edit the Header/Footer, you wanna display on entire site/specific page.
  3- Navigate to Cowidgets Options > Display On
  4- Add the “specific pages” or select “entire site” as Display Rule
  5- You can also select the pages on which you don’t wanna display the Header/Footer Block using the “Exclusion Rule”.
  6- Update, Done.
  
  Thanks,
- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  This reply has been marked as private.
- 3 years ago azam
  Keymaster
  
  Hi,
  – Loading 100% Screen
  Yes, you can remove/change the loading screen through the option available in the theme customizer. You can navigate to the option through:
  WP-Admin Dashboard > Appearance > Customize > General > Site Options > Preloader Effect
  
  Thanks,
- 3 years ago FredericsCooper
  Participant
  
  Expired
  
  Hi there again,
  
  I am trying very hard to follow the documentation of the vibrance theme but most of the links on this index page are broken it seems?
  https://preview.codeless.co/vibrance/documentation/index.html
  
  Or the topic just link back to the top of the general documentation https://preview.codeless.co/vibrance/documentation/main.html#update-theme
  
  Please could this be fixed?
  
  Many thanks,
  Fred
- 3 years ago azam
  Keymaster
  
  Hi,
  We’ve already sent an attachment email to the concerned department and also prioritized the issue so it’ll get lime-light first.
  
  Just let us know the things where you’re having difficulties. We’ll try our best to provide you the complete acknowledgment. We’re 24/7 available for your assistance
  
  Thanks for your patience,

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