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Page Header Options NOT WORKING

    • 8 years, 7 months ago rockysbuddy
      Participant

      Expired

      Page header background is not working, again. When set to the image and updated, nothing shows up on the page. The header titles are also showing up when clicked on transparent.

       

      https://liznierzwicki.com/wp/

    • 8 years, 7 months ago rockysbuddy
      Participant

      Expired

      This reply has been marked as private.
    • 8 years, 7 months ago Mirela
      Participant

      Hello,

      This is strange. We have tested the situation on our side but this does not happen. The page header image is not present in the code as well. Please deactivate all third party plugins first. Update theme to it’s latest version (1.8.2) after it and try again.
      Let us know how it will go.

      Best regards!

    • 8 years, 7 months ago rockysbuddy
      Participant

      Expired

      Did all that you said and it’s still not working. :(

       

      Christi

    • 8 years, 7 months ago Mirela
      Participant

      Hello,

      Please clear cache and refresh page. I did another test and now the header image is changing and displaying properly. Please see screenshot of your About us page, and the test page.
      Let us know.

      Best regards!

    • 8 years, 7 months ago rockysbuddy
      Participant

      Expired

      Hello,

      In playing around, I figured out what is causing the header to go away. When I set my Frontpage in the tower general settings, the header goes away. Also, I made a new HOME page to test on, there is a white area above the footer that will not go away as well.

      Thanks,
      Christi

    • 8 years, 7 months ago Mirela
      Participant

      Hello,

      Theme does not have this behavior so it must be something in your site affecting it’s scripts. I see you still have some plugins active. I deactivated them but to no avail. It could be that some of them, while active may have changed something.

      Please fill in the necessary information on your extra information fields of your profile data (ftp data too). We need to investigate this further.

      Read this article for more information.

      Best regards!

    • 8 years, 7 months ago rockysbuddy
      Participant

      Expired

      This reply has been marked as private.
    • 8 years, 7 months ago Mirela
      Participant
      This reply has been marked as private.
    • 8 years, 7 months ago rockysbuddy
      Participant

      Expired

      That totally makes sense!! I can’t believe I didn’t think of that. Thank you!

      Christi

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