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Hi guys,
i am writing again to try and find a solution to the pages not loading properly.
It happens most times on these pages:
All the info gets cut off on the bottom of the page and you have to keep refreshing it to load properly.
I would really like to fix this as the client isn’t happy and wants to redesign on a new theme that load correctly.
Do you have any suggestions please?
Ben
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Hello,
To speed up your site, you can delete all pages/posts/plugins you do not use. Also is recommended to have a cache plugin installed. Did you add any additional css code to the page’s row? Can you please send us your wp credentials in a private reply? So we can check.
Best regards!
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Hello,
I checked your site, but i did not experience any delay. I opened quite fast. However you can try some more thing to boost your site’s load time. You can reduce the size of the video in home page , optimize images, reduce redirects..etc.
Best regards!
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When you say redirects, would the buttons fall under this? Do think having to many buttons can cause this loading issue. The page loads but parts are missing and it has to be refreshed?
Ben
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For example when you go to this page https://www.strongtoserve.org/board-of-directors/
the bottom row and the video overlap. This seems to happen often on many of the pages. Is there something that i am doing wrong in the design process? The page has to be refreshed for it to display properly.
Thanks ben
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Hello,
It seems as you changed some of the default theme css code. Please add this code into your custom css box:
.wpb_row.section-style, .wpb_row.standard_section { margin-top: 85px !important; }
Let us now.
Best regards!
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Thanks for your help.
i dont know how to change the css code so I’m not sure how that happend. I just used the page builder to create or modify existing pages.
The problem is still there: these pages are the worse effected https://www.strongtoserve.org/projects/, everything just scrambles on this page https://www.strongtoserve.org/corporate-sponsors/
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Hello,
First, you had pasted the css code, wrong. It had errors in it. However, i removed the previous css i gave you, and i edited the mistakes in the existing one.
In the video row settings, i unchecked the “Full Height Row”. Now is in it’s place.
In the Corporate Sponsors page, i edited the last row settings (the one containing the two empty spaces). I changed the paddings to 0px and set the row type: In container.
The issues seem to be gone. Please check your site and let us know.Best regards!
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hello and thanks for your help.
The problem still seems to be there, mostly on these 2 pages. The second link will just scramble completely and the first cuts of the buttons. The pages need refreshing to work
But actually it happens on other pages also like this one it cuts off the button on the last section
For some reason the pages are not loading properly and things are overlapping
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Hello,
Sorry for the late reply.
Please check on all pages that the last row has the “Full Height Row” unchecked. Also make sure the edit above, that we did to the other two pages, are done to all pages that have this issue.Best regards!
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Its ok, I wish i didnt have to keep bothering you.
Its still happening the same as the beginning, nothing has changed.
To check i go to a new browser and then open the pages and they do the same thing, all overlapping mostly at the bottom.
Ben
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Hello,
You have set the row fullwidth content and set padding to the columns. In this case the columns get the minimal height, so they don’t have a specific height.
I added an extra class to the columns and set a minimal height
https://www.clipular.com/c/4912705809940480.png?k=8LNkZP6EYtBIOZp-gtzDHM_o-_ACheck the 3 pages and let me know if everything is OK.
Best regards!
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