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Photos don’t open in lightbox unless in visual editor

galleryimagesportfolio
    • 6 years, 4 months ago lrdesign
      Participant

      I used the demo content and have replaced the photos with my own in a Gallery. When I’m in the customizer/visual editor, the photos open in a lightbox gallery just like in the demo.

       

      But, when I’m simply viewing the page, the photos don’t open in a lightbox. Instead it just takes you to the full url of the image.

       

      The website is behind a Coming Soon page so I can give you the login if you need.

      Thanks

    • 6 years, 4 months ago Ruco
      Keymaster

      Hello,

      Yes, it will be better if we test the problem on your online website.

      Please share the wp creds and the online link through your profile details.

      Let us know.

      Regards!

      • 6 years, 4 months ago lrdesign
        Participant
        This reply has been marked as private.
    • 6 years, 4 months ago Prambl
      Participant

      Same issue

      • 6 years, 4 months ago Ruco
        Keymaster

        Hello,

        Please share with us your wp creds into your profile details so we can look into.

        Let us know.

        Regards!

    • 6 years, 4 months ago Ruco
      Keymaster

      Hello,

      We have found the issue you have by remove the portfolio items without feature image.

      This cause the issue.

      Let us know.

      Regards!

    • 6 years, 3 months ago SaimirOgranaja
      Participant

      Ruco,

      I’m having the same issue. I don’t understand your answer. All my portfolio items have featured images. Can you clarify for me, please?

      Thank you!

    • 6 years, 3 months ago Mirela
      Participant

      Hello,


      @SaimirOgranaja
      ,
      Can i see a link of the page where you have this? The portfolio items in homepage have a different style. They are not supposed to open featured image in light box but to send to the single portfolio item profile.

      Best regards!

    • 6 years, 3 months ago SaimirOgranaja
      Participant

      Hi Mihaila.

      I changed it back to a gallery with no lightbox, because of the weirdness. But, I took screenshots before changing it back. Keep in mind, this only happens when viewing the site live and on laptop. Lightbox works perfect on mobile and in the editor.

      When I have the lightbox setting on and when viewing site on laptop the image opens with lightbox controls, then immediately goes to the image link. The only way to get back to page is to double click “back” very quickly.

      https://i.imgur.com/7jfoqCn.png

      https://i.imgur.com/8QAU2eb.png

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