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plug in issues with latest version of theme 20/08/2015

    • 9 years, 10 months ago bittyfawn
      Participant

      I downloaded the latest version of the theme tonight and I too am having error messages when trying to install the WPBakery Visual Composer.  I get the following error message

      Unpacking the package…

      Installing the plugin…

      Destination folder already exists. /hermes/bosnaweb06a/b2393/sl.dalesmith/public_html/quark/wp-content/plugins/js_composer/

      Plugin install failed.

       

      also uninstallable are

      mailchimp list subscribe form

      Downloading install package from <span class=”code”>https://downloads.wordpress.org/plugin/mailchimp.1.4.2.zip</span>…

      Unpacking the package…

      Installing the plugin…

      Destination folder already exists. /hermes/bosnaweb06a/b2393/sl.dalesmith/public_html/quark/wp-content/plugins/mailchimp/

      Plugin install failed.

       

      and

       

      Revolution Slider

      Unpacking the package…

      Installing the plugin…

      Destination folder already exists. /hermes/bosnaweb06a/b2393/sl.dalesmith/public_html/quark/wp-content/plugins/revslider/

      Plugin install failed.

       

      seeing as I have the most current version updated Aug 20th I’m not sure what to do at this point.  Can I get a hand please?

       

      Thanks

      L.

    • 9 years, 10 months ago bittyfawn
      Participant

      hello?  anyone….

    • 9 years, 10 months ago Mirela
      Participant

      Hello,

      Sorry for the late reply.
      Please make sure to have deleted the plugins folders from your wp-content/plugins folder before trying to reinstall them from your WordPress dashboard. If you have made any changes to plugins files you may want to save a backup.
      Let us know if you need further help.

      Best regards!

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