This page on our website is using the portfolio element. It works fine except for on mobile devices. Even on the mobile preview in the Codeless builder it won’t scroll.
On my phone when it is in vertical orientation it’s that same problem, only displaying to first loaded section of the page and won’t scroll down. But if I turn the phone sideways, it will scroll fine.
I am wrapping up a project with this client so quick help would be greatly appreciated.
Hi,
Please share your website URL, wp-admin, and FTP info (Username and password) and using “Set as private reply” and also share
screen shot where you are facing issue.
We found in the code a media query that set overflow:hidden for the body and html tags in mobile view. I don’t know where to edit it but hopefully that helps.
Glad to hear :)
Two ways to do it:
1- Safest Method to add code in child theme – just in case you have activated.
2- Go to Wp-admin > customize > General > Custom CSS add there and publish.
I checked the code and for some reason there was custom css from prior edits that had overflow:hidden so I changed it to visible. I checked and changing it didn’t seem to bring on any of the prior bugs we had so I think we are good now.
Please check the followings:
1. If you have cache plug-in – Flush or remove the cache then try it or same just in case you setup cdn or cloudflare.
2. Try to add code in Child theme.
3. if any thing doesnt work then use inline css
