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Hello,
Iโm using this theme since 2018, and now Iโm having two problems:1)I use custom portfolio slug “prodotti”, but very oftrn I get 404 pages and the slug become “portfolio”. I tried saving permalinks and Specular > portfolio config options many times. Sometimes I get the correct output, after a refresh it gives 404 again
2) Sometimes when I manage to get the correct output, I can see that the layout is broken, the page content starts below the header cutting some content, the page cannot be scrolled down and it never reaches the footer.
example: https://siampl.it/prodotti/rete-elettrosaldata-inox-aisi-304-aderenza-migliorata/
I can see a jQuery error in console.
I updated the theme to latest version, also WordPress is up to date.I bought the theme under another account and I can give the license key (I don’t know if this request is visible to everyone). I use this codeless account just to avoid registering again.
Can you assist me? Thank you so much!
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This topic was modified 2 months ago by
marcie73codeless.
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This topic was modified 2 months ago by
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Hi,
Please provide us with your website URL, wp-admin access, and FTP information (username and password)?
Kindly send this information using the โSet as private replyโ option to ensure the security and privacy of your data.Thanks
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Hello,
as far I see the slug now works, but there still the layout issue.“the layout is broken, the page content starts below the header cutting some content, the page cannot be scrolled down and it never reaches the footer”
Please check this page here:
https://siampl.it/prodotti/rete-elettrosaldata-inox-aisi-304-aderenza-migliorata/
If you notice in the page there is an accordion, but the first tab is covered by the header, and you cannot scroll down and see the footer.
Look at the js console, you will find a jQuery error.
Thank you! -
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Hello,
the issue still persists.
Now the page scrolls but the content is still hidden under the header and there is no footer.
You can check any other page to see how the footer looks like.
The jQuery error is till there.Thank you
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Hello,
well… i can see the footer but hope that you see that is still not behaving correctly….
I need to find a way to do a staging and disable all plugins.
In this manner we see if the culprit can be related to the Specular theme or something else.
Please leave this ticket open until I find a solution.Thank you!
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Hello, I’m back.
I managed to create a staging installation.Same login.
I deactivated all plugins, except ones related to Specular and WpBakery.
I also kept those of WPMl, but because they sort of break the aspect of the accordion tabs header.Let’s work on the same page:
https://staging.siampl.it/prodotti/rete-elettrosaldata-inox-aisi-304-aderenza-migliorata/I still think it is a problem related to Specular theme: it has something to do with the title header, or the header or the #content div
If you try setting.single-portfolio #content {
padding-top: 150px !important;
}
you will see the first accordion tab hidden behind the header.
(but this is a css rule from the Specular style.css. I cannot be overwritten).The fix that you added trying to adjust the footer does not seem to work properly, it scrolls down too much, there is a lot of white space with non sense.
The jQuery error is still in the developer console. Any css fix would not solve until we do not fix this one.
Thank you for help!
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Hello,
I’m not sure I have understood.
Anyway I changed the line 2213 in Specular > style.css, setting 150px margin-top
Now the first accordion tab is visibile under the header.But I should not doing this, I hope you know.
The problem should be here at line 159
https://staging.siampl.it/wp-content/themes/specular/js/fullscreen_post.js?ver=6.8.1I send you in a private reply ftp access of this new staging area.
Thank you!-
This reply was modified 1 month, 1 week ago by
marcie73codeless.
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This reply was modified 1 month, 1 week ago by
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Hello,
I can see that is exactly as before…
So what action did you take?With my fix in the theme core css file at least I managed to see the first tab, but this fix will be lost at the next theme release!
Plus I don’t want all that white space after the footer.
The scroll should stop after the footer finishes, as it happens in all other pages.Thanks
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Don’t you see the long white space after the footer here??
https://staging.siampl.it/prodotti/rete-elettrosaldata-inox-aisi-304-aderenza-migliorata/Do you think this “fix” makes sense?
body.postid-319{
overflow: hidden;
overflow-x: hidden;
overflow-y: hidden;
height: 433vh !important;
min-height: 350vh;
max-height: 350vh;
}Please, can I be assigned to another supporter?
I’m loosing my time.Thank you
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I still could not see any difference.
I tried making a fix myselfbody.single-portfolio {
overflow:scroll;
}it seems to work.
But there are still problems with the portfolio slug.
Sometimes it works, sometimes not.
it’s very unpredictable.Thanks
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This reply was modified 1 month ago by
marcie73codeless.
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This reply was modified 1 month ago by
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No it does not work!
If you are trying resetting permalinks, and re-saving in Specular > Portfolio Config, It may work for a few pageviews but then it will stop working.
I did it many times already!
It is not STABLE!-
This reply was modified 1 month ago by
marcie73codeless.
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This reply was modified 1 month ago by
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It seems more likely related to Wpml…
I’m going to contact their support.
Please leave this ticket open, I will let you know.
Thanks -
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Hello Azam.
WPML support asked me:“Ask the theme supporter how the CPT is registered; maybe that can give him some suggestions. As mentioned, thorough debugging is needed, but the theme isn’t used enough to be addressed by the compatibility team.
Can you help in this request?
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Of course it works, cant’ you see that WPML is deactivated?
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Azam, for god sake, why did I contact WPML? because of a conflict with your theme! I need WPML to manage my languages! You seem living in the clouds.
WPML support asked me to ask YOU more information about how the Specular CPT (portfolio) is registered, and where in the core files, so that they could have a look and help me more.
Did you get me?
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I cannot find it.
Please can you indicate at which row of functions.php?
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Azam…only because there you read the word “portfolio” this does not mean that it is the register post type function.
The function that registers the cpt is found in the “codeless-framework” plugin > include > register-post-types.php.
Sorry, You don’t seem to have any experience in this theme or in WordPress in general…
And, in top of that, WPML refused to help me because this theme is too old and they have not tested it.This theme is declared to be compatible with WPML, I need someone from the theme development team, otherwise I have to put this website in the bin!
Can I be assigned to a different supporter, expert in Specular Theme? Please.
Thank you
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I don’t know what happened but now all portfolio items (in English and Dutch) are mixed up and are listed together with the Italian ones…
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I’m not sure I have understood the question.
I use your custom taxonomy for portfolio cpt (portfolio_entries), but I’m not using their pages in the frontend, but normal pages to have more control on the layout.
example of taxonomy page:
https://staging.siampl.it/portfolio_entries/pannelli-rotoli-inox/
example of normal page with a listing grid:-
This reply was modified 3 weeks ago by
marcie73codeless.
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This reply was modified 3 weeks ago by
marcie73codeless.
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This reply was modified 3 weeks ago by
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I tried to change the slug form Specular portfolio config, because your “patch” seems dangerous.
I think this has to do with what happened with wpml languages…if we put a slug in there, it will get that one first, before “prodotti”.
We should not use at all the variable “$slugRule”, and use simple rewrite:
‘rewrite’ => array(‘slug’ => ‘prodotti’, ‘with_front’ => true),In this way the Specular portfolio config is disabled and won’t do any danger.
Anyway your fix is not a clean bug fix. it’s a patch I could have gotten to on my own.
Now I should remember not to use the Specular Portfolio Config screen and the plugin “codeless framework” should never be involved in further updates. Hope you won’t do so. As I said, I spent money and too many hours after you, and this it not not worthy for the support received and the solution that was found. -
Im’m uploading now a backup, wait t do anything please. thanks
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Nevermind, the backup failed. I don’t want to waste any more time.
I added my code (without variable) in the live site and it seems to work, hoping the codeless framework plugin will not be updated in the future.As I said already, I’m very disappointed of the support given.
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