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Problem Single Image WPBakery

    • 6 years, 2 months ago dora.ruggiero
      Participant

      Why is the image not docked?
      Page: Home3

      See attached image:
      https://ibb.co/6vLY7JP
      https://ibb.co/022ND2d

      • This topic was modified 6 years, 2 months ago by dora.ruggiero.
    • 6 years, 2 months ago dora.ruggiero
      Participant
      This reply has been marked as private.
    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      Please update theme first. The latest version is 1.7.1 and it has many important changes made. Make sure to update included plugins after theme update. It’s very important!

      Let us know if the situation persists after this.

      Best regards!

    • 6 years, 2 months ago dora.ruggiero
      Participant

      I tried updating the theme via wordpress and via ftp.

      But, the site goes into error 500, this is the log:

      Please resolve urgently

      2019/05/09 23:44:42 [error] 26079#26079: *43998 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Class ‘Kirki’ not found in /var/www/clients/client3/web11/web/wp-content/themes/june/includes/codeless_builder/config/cl-page-elements.php:3

      Stack trace:

      #0 /var/www/clients/client3/web11/web/wp-content/plugins/codeless-builder/include/core/cl-builder-base.php(53): require_once()

      #1 /var/www/clients/client3/web11/web/wp-content/plugins/codeless-builder/include/core/cl-builder-base.php(33): Cl_Builder_Base->load_page_elements()

      #2 /var/www/clients/client3/web11/web/wp-content/plugins/codeless-builder/codeless-builder.php(127): Cl_Builder_Base->init()

      #3 /var/www/clients/client3/web11/web/wp-includes/class-wp-hook.php(286): Cl_Builder_Manager->init(”)

      #4 /var/www/clients/client3/web11/web/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)

      #5 /var/www/clients/client3/web11/web/wp-includes/plugin.php(465): WP_Hook->do_action(Array)

      #6 /var/www/clients/client3/web11/web/wp-settings.php(505): do_action(‘init’)

      #7 /var/www/clients/client3/web11″ while reading response header from upstream, client: 185.152.45.69, server: dev.flowprocess.it, request: “GET / HTTP/1.1”, upstream: “fastcgi://unix:/var/lib/php7.2-fpm/web11.sock:”, host: “dev.flowprocess.it”

    • 6 years, 2 months ago dora.ruggiero
      Participant
      This reply has been marked as private.
    • 6 years, 2 months ago Mirela
      Participant
      This reply has been marked as private.
    • 6 years, 2 months ago dora.ruggiero
      Participant

      Thanks.

      But now i have two another problems.

      1) have I lost all the previous configurations?

      2) by activating the child theme, the site goes completely wrong.
      If I click on “setup now”, it will re-import all the demo content, and I don’t want to.

      Please check

      • This reply was modified 6 years, 2 months ago by dora.ruggiero.
    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      1-No you haven’t. You just needed to set up the home page in Settings > Reading.

      2-I checked the site and i don’t see any issue. I see you already activated child theme. What is wrong in the site? Please describe it more so we can understand where the changes have affected the site.

      -I already fixed the shortcodes that were showing in the end of the home page. But the single image shortcode you have used, is not an element of the composer. To add single images, either use codeless builder single image element or add it using wordpress ‘add media’ element. See screenshot:
      https://ibb.co/0rnv4nB

      Best regards!

    • 6 years, 2 months ago dora.ruggiero
      Participant

      Hi

      Ok for 2-

      1- following your update, I lost the configuration of the menu, of the footer, etc. etc.
      I restore everything, but I wonder: can this problem occur every time I update the theme?

      Thanks.

    • 6 years, 2 months ago Mirela
      Participant

      Hello,

      No, it won’t. Let us know if you need further help.

      Best regards!

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